Administrative Support Term

Administrative Support (Full Time – 18m Term)

Join our team at Vantage Community Services!

At Vantage Community Services, we’re not your typical organization. We are dedicated to making a positive impact on the lives of youth, adults, and families in Central Alberta. Our commitment to excellence and innovation sets us apart, and we are looking for individuals who share our passion. By joining us, you’ll become a valued member of a dedicated purpose‑driven team. Our core values guide every aspect of our work, from client interactions to community engagement.

• Strong oral and written communication skills
• Skilled in customer service
• Willingness to constantly learn and evolve
• Organized; with a strong focus on accurate, consistent record‑keeping while maintaining confidentiality
• Team player who is flexible and adaptive to change

• Operation of the reception/switchboard
• Schedule appointments and coordinate meetings as required
• Manage the intake process for all new clients, including gathering required documentation and entering info into agency databases.
• Processing payments and submission of insurance claims
• Organizing and maintaining digital files, including creating and updating multiple databases as required
• Conduct routine file audits to ensure documentation standards are met

• Previous experience in an administrative role
• Proficient in Microsoft Office
• Experience with the Jane application and Share Vision an asset
• Capable of adapting to new software and technologies
• Clear (IRC) Intervention Record Check and (PIC) Police Information Check required

On‑site in Red Deer, Alberta.