Toronto Operations Support Specialist

Position: Toronto Operations Support Specialist Role
Be part of an impactful role as an Operations Support Specialist in Toronto (Hybrid), dedicated to enhancing operational efficiency and delivering partner support. Your analytical skills will drive marketplace enhancements and partner success.

This position is a 12-month contract aiming to optimize marketplace metrics, troubleshoot issues for restaurants, and provide insightful recommendations through data analysis. You'll collaborate closely with various teams to successfully launch new initiatives.

Key Responsibilities:

• Monitor and analyze key operational metrics

• Serve as an escalation point for restaurant partners

• Improve onboarding and delivery processes

• Analyze data and create dashboards for insights

• Work with cross-functional teams on projects

Requirements:

• 1–3 years of experience in operations or consulting

• Bachelor’s degree in Business Administration or related field

• Advanced expertise in Excel and Google Sheets

• Basic to intermediate understanding of SQL

• Excellent communication skills for partner relations

Take the lead in optimizing operations while fostering successful restaurant partnerships in this innovative environment.
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