YMCA Experience Associate Career

Help members and participants thrive at the YMCA as an Experience Associate. This role is vital for processing memberships and delivering outstanding customer service.

As an Experience Associate, you'll be instrumental in fostering positive experiences for everyone visiting the YMCA. This flexible role requires availability for various shifts, including early mornings and weekends. Key duties include processing program registrations, providing information about services, and ensuring the safety and comfort of all guests during their visits.

Key Responsibilities:

• Promote YMCA values through positive interactions

• Handle registrations and memberships efficiently

• Welcome and check in program participants

• Resolve inquiries and concerns promptly

• Ensure a clean and safe lobby area

Requirements:

• High School Diploma or equivalent needed

• Customer service experience is preferred

• Availability for morning, evening, and weekend shifts

• Police Information Check required

• Intermediate First Aid/CPR certification is advantageous

Join us at the YMCA and help create inviting and fulfilling experiences for our community.
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