Accounts Receivable Technician

Accounts Receivable Technician 1

Provides prompt and knowledgeable customer service to students, staff and community members. Responsible for revenue recognition, account payments and refunds, cash controls and safekeeping of monetary assets, general ledger transfers, reconciliations and monitoring fiscal deadlines ensuring accuracy and timeliness. Critical member of the Accounts Receivable team in the Fee’s Office, providing expert account support and customer service while ensuring full compliance with RDP policies, procedures and internal controls.

• Process payment transactions for student and vendor accounts.
• Account for revenue and banking transactions including handling cash, bank deposits, petty cash and ensuring compliance with policies and signing authority procedures.
• Complete financial reconciliations based on analysis of financial transactions including investigation of errors, finding solutions and correcting procedures.
• Generate financial transactions in the accounts receivable system for vendor sponsorship contracts, external client contracts, create and issue invoices, record account charges and payments.
• Process and issue refunds accurately and timely through systematic analysis and investigation in accordance with regulations and policy.
• Assist with special projects and accounts receivable support (e.g., year‑end, departmental financial controls and audit requests).
• Complete collection activities, year‑end bad debt reports, analysis of delinquent accounts, process hold updates and reconcile collection agency reports monthly.
• Monitor compliance with cash controls, deliver support to departments on internal controls and assist with training.
• Use systems and provide expertise to others, working in multiple applications.
• Address customer service inquiries, provide information and guidance efficiently and effectively while maintaining confidentiality.

• Two years of post‑secondary training in Business Administration with a major in Accounting
• Minimum two years of related experience
• Criminal Record Check required
• Proficiency in Microsoft Office 365
• Demonstrated ability to use and learn financial and related systems including integrated financial systems (Banner) and report writing software (Cognos)
• Experience in cash management, cash controls and electronic banking systems with strong attention to detail
• Strong written and verbal communication skills to articulate and document complex solutions
• Prioritise work and time management to meet deadlines
• Complete complex reconciliations across financial transactions and systems, ensuring system‑driven adherence to GAAP and PSAS standards
• Additional core competencies including managing busy times effectively, building rapport, consultative skills, adaptability, personal work ethic, attentiveness, organising/planning, strong teamwork, privacy compliance, sensitivity and respect of others

• Familiarity with systems such as Ellucian Banner, Touch Net and Global Payments would be an asset
• Shows initiative and has advanced problem‑solving skills to develop efficiencies and effectiveness in daily operations

Salary $33.32/hr

Benefits:
An additional 15% of the hourly rate in lieu of vacation, statutory holidays and benefits.

All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.

Red Deer Polytechnic will provide job applicants with accommodations in accordance with the Alberta Human Rights Code. To request an accommodation, please contact Pe