Personal Banking Associate in Lacombe

Elevate customer relationships as a Personal Banking Associate at TD Canada Trust in Lacombe, Alberta. Assist customers with financial needs and banking solutions while enhancing their digital banking experiences.

In this role, you will build and maintain relationships with clients at the branch. You are expected to engage in transaction services, guide customers to the appropriate team member, and report non-standard matters to management. Your efforts will ensure a positive banking experience while supporting digital education and advising customers on various services.

Key Responsibilities:

• Engage clients in service transactions and problem resolution

• Guide customers to relevant contacts for timely solutions

• Educate clients on mobile and online banking services

• Support frontline staff with cash and non-cash transactions

• Recommend improvements to enhance customer experience

Requirements:

• High school diploma and 1+ years relevant experience

• Investment Funds Canada (IFC) certification within 90 days

• Proficiency in MS Office and bank software

• Strong organizational and communication skills

• Ability to manage multiple tasks in a dynamic environment

Bring your customer service expertise and financial knowledge to TD Canada Trust's team in Lacombe.