Senior Consultant - Markets

Join Servus Credit Union
- Canada’s Largest Credit Union!

We are hiring for a Senior Consultant to join our New Markets team!

Posting closes: September 21st, 2026

Employment Status: Full-time, Permanent.

Location: Hybrid role. Interested Candidates must have the ability to work from one of our administrative offices in Calgary, Edmonton, or Red Deer at minimum one day per week, or as needed by the business.

For Internal Purposes Only
: P4/a

At Servus Credit Union
, we do things differently—because we’re a credit union, not a bank. And that difference matters.

We believe in putting people before profits
, which is why our members are also our owners. Every dollar we earn is reinvested into the things that matter most:
our members, our employees, and our communities
. Whether it’s through profit sharing, competitive rates, or local initiatives that make a real impact, we’re here to help Albertans feel good about their money.

We’re looking for passionate, values-driven people to join our team. We welcome individuals from all backgrounds who are aligned with our values and are eager to contribute in meaningful ways. If you're excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community,
we want to meet you
.

Join Servus and discover a better way to work.

Reporting to the Director, New Markets and Opportunities the Senior Consultant, New Markets, is an individual contributor who plays a critical role in identifying, evaluating, and advancing strategic growth opportunities in emerging markets. This position focuses on market research, partnership development, and execution planning to support Servus’ transformational strategies and long‑term growth objectives.

Key responsibilities include identifying growth opportunities through product innovation, partnerships, and market expansion; developing high‑impact plans and financial models aligned with corporate objectives; and securing leadership support through rigorous market research and data‑driven business cases. In addition, this role provides guidance through initiative implementation as a subject matter expert, ensuring strategic alignment, financial viability and member experience objectives are upheld from concept to execution.

• Identifying and Developing Growth Opportunities Research emerging markets, industry trends, and member needs to uncover new business opportunities and develop recommendations that drive organizational growth. Managing the pipeline of New/Ongoing Opportunities.
• Leading Strategic Partnerships Build and manage relationships with internal and external partners, evaluating opportunities and negotiating solutions that create mutual value.
• Delivering High-Impact Projects Lead complex initiatives from concept through implementation, coordinating cross‑functional teams to achieve strategic objectives and measurable results. Provide Key Operational and Strategic Support for DEIB related initiatives, such as Servus Halal, Indigenous Banking and New-to-Canada Initiatives.
• Providing Strategic Insights and Recommendations Analyze business challenges, market dynamics, and performance data to deliver actionable insights that support executive decision‑making.
• Championing Innovation and Change Identify opportunities to improve processes, enhance member experiences, and implement innovative solutions that strengthen organizational performance.

• 7+ years of experience in Retail and/or Business Banking, Marketing or Strategy are essential.

• 3+ years of experience in data analytics would be considered an asset.
• Knowledge of relevant legislation and regulations as it relates to credit unions, banking and finance is considered an asset.
• Knowledge of Project…