Hotel Guest Services Manager Position

Location: Blackfalds

Take charge of guest services at Blackfalds Motor Inn as our new Hotel Manager. Drive operational success and prioritize exceptional customer experiences.

As a key leader in this full-time role, you will be responsible for building a positive environment within the hotel. With 2-3 years of experience, you'll implement policies, monitor budgets, and manage staff activities. Your focus will be on enhancing guest satisfaction and maintaining the hotel’s excellent reputation.

Key Responsibilities:

• Develop and enforce hotel policies effectively

• Conduct comprehensive staff training sessions

• Handle supplier negotiations for materials

• Prepare and execute marketing plans

• Manage maintenance activities efficiently

Requirements:

• College/CEGEP credential or higher

• 2-3 years of managerial experience in hospitality

• Knowledge of computer systems, including CRS

• Must work on-site at the hotel

• Pass a criminal record check

Become an integral part of Blackfalds Motor Inn, dedicated to excellence in guest services and operational management.
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