Front desk clerk, hotel

Job details

• Salary: 17.00 hourly / 30 to 44 hours per week
• Terms of employment:
  Permanent employment, Full time
• Weekends, shifts, on‑call, to be determined
• Starts as soon as possible

• Secondary (high school) graduation certificate

Experience an asset

Work must be completed at the physical location. There is no option to work remotely.

• Urban area
• Hotel, motel, resort

• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wake‑up calls
• Perform light housekeeping and cleaning duties
• Provide customer service

• Criminal record check

• Standing for extended periods

• Client focus
• Efficient interpersonal skills
• Flexibility
• Judgement
• Organized
• Reliability
• Team player

This employer promotes equal employment opportunities for all job applicants, including those self‑identifying as a member of these groups.

• Support for youths
  • Offers on‑the‑job training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth

You can apply if you are:

• A permanent resident of Canada
• A temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada
. The employer will not respond to your application.