Grainger Program Manager

Responsibilities

• This position is responsible for managing all types of projects (including general contracting, patch and repair projects, building diagnostic projects and performance warranties (job-site inspection), etc.).
• Administer and oversee large scale national inspection programs from start to finish (proposal development to final deliverable).
• Administer and oversee complex and high-volume leak response programs in multiple regions.
• Develop proposals and ensure all contracting requirements are included (MSA discounts, GPO’s, Discounted Co Op line items, etc.).
• Work with internal teams assigned to projects to ensure on‑time delivery and within budget.
• Maintain communication and contract documents between all sub‑contractors and responsibility of the project files.
• Maintain communication with WTI and/or subcontractor before, during and after project to ensure scheduling is properly communicated to the customer and scope of work is executed on‑time.
• Plans, develops, implements, and coordinates existing and/or new programs.
• Establishes and implements short- and long-range goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness and effects changes required for improvement.
• Directs, manages, and oversees the daily administrative components of program(s)/project(s). Including but not limited to analyzing overall program results on a quarterly basis.
• Designs, establishes, and maintains staffing and an organizational structure to effectively accomplish the program/project function; trains, supervises, and evaluates program/project staff.
• Deep understanding of the sales reps, construction management and superintendent roles and responsibilities, including but not limited to a deep understanding of our general contracting business and processes.
• May engage in contract negotiations and/or perform research.
• Plan, develop, facilitate ongoing meetings with the customers to discuss program progress, etc. These meetings should be scheduled as needed, but no less than quarterly.
• Plan, develop, facilitate meetings with internal and external stakeholders to discuss program requirements, expectations and roles and responsibilities of each person and/or group.
• Report overall program success, new offerings, etc. on a monthly basis to manager and program management team.
• Responsibilities will also include Sales & Service Support, Field Resource & Customer Service communication as necessary.
• Performs miscellaneous job‑related duties as assigned.

• 4-year college degree or equivalent work experience.
• Working knowledge of SAP Accounting desired.
• Advanced Excel and/or Smartsheet skills are desired.
• 5 or more years of experience in program management or a similar role.
• Exceptional skills in leadership, time management, facilitation, and organization.

• Superior written, oral and presentation skills required.
• Ability to work with and communicate with all levels of management.
• Leadership
• Time management
• Task delegation
• Research analysis
• Program management
• Strong interpersonal and communication skills
• Ability to develop and maintain recordkeeping systems and procedure
• Ability to communicate effectively, both orally and in writing.
• Ability to gather data, compile information, and prepare reports
• High organizational skills
• Ability to multi‑task
• Adaptable to change (i.e. within account/program structures, customer requirements, internal requirements, etc.)
• Problem solving skills
• Highly independent, self‑started
• MS Office Proficiency - MS Word, PowerPoint, and Excel, Visio, Smartsheet.
• Experience with one or more of the following fields: corporate procurement, small business relationships, healthcare procurement or government procurement Innovation awareness (how new technological advances can help efficiency within the business).

This is an existing position.

Pay Range: $60,000 - $90,000 annually. Final compensation is dependent upon individual's knowledge, skills, experience, internal equity and market data alignment.