Automotive Service Manager

Position: Automotive Service Manager, Full-Time
Location: Ponoka

Elevate your career as an Automotive Service Manager with Summit RAM in Ponoka, Alberta. Drive excellence in service delivery while managing a passionate team within a family-owned dealership.

The Service Manager plays a crucial role in leading the daily operations of the Service Department. Your responsibilities will focus on maximizing productivity and ensuring a top-notch customer experience. With a deep understanding of vehicle service operations, you’ll oversee a dynamic team of service advisors and technicians, ensuring compliance with OEM standards and dealership policies.

Key Responsibilities:

• Manage daily operations, meeting customer satisfaction goals

• Supervise service workflow to optimize repair times

• Foster customer relationships and ensure quality service

• Enforce compliance with repair standards and policies

• Analyze KPIs to drive improvements in service

Requirements:

• Leadership experience in an automotive service setting

• Expertise in service operations and diagnostics

• Proven skills in team leadership and development

• Strong communication and problem-solving abilities

• Valid driver’s license required

Join Summit RAM to enhance the service experience and lead a high-performance team!
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