More jobs:
Lead Service Manager in Home Services
Job in
Red Deer, Alberta, Canada
Listed on 2026-06-28
Listing for:
Confidential
Full Time
position Listed on 2026-06-28
Job specializations:
-
Management
Operations Manager, General Management, Client Relationship Manager, Program / Project Manager
Job Description & How to Apply Below
As a Service Manager, your central responsibilities will include overseeing service operations, coaching technicians, and ensuring adherence to service and quality standards. Your effective management and proactive problem-solving will be key to driving performance and achieving organizational goals.
Key Responsibilities:
• Direct and develop a team of service professionals
• Oversee daily service operations for efficiency
• Collaborate with Dispatch to optimize schedules
• Address customer escalations promptly and effectively
• Monitor performance metrics to ensure service success
Requirements:
• 2+ years of leadership experience in residential services
• Proven track record in managing and coaching service teams
• Strong understanding of operational processes in the industry
• Ability to utilize CRM and field management software
• Excellent organization and communication skills
Lead your team to success in ensuring outstanding residential service experiences and operational excellence.
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