Director Of Care

Position: DIRECTOR OF CARE
## DIRECTOR OF CAREApplylocations:
LTC - Michener Hill DSL - 12 Michener Boulevard, Red Deer, Alberta time type:
Full time posted on:
Posted Todayjob requisition :
R33484
** Job Description
** Role

Description:

Director of Care  Mission:  As the Director of Care, you will contribute to the Extendicare purpose of Helping People  Live Better, by leading a high performing team that is dedicated to ensuring all residents  receive the care they need. The Director of Care (DOC) is a highly skilled and  compassionate leader who leads the care team in delivering exceptional resident centered  care at a long-term care home.

The DOC manages all aspects of care operations, ensuring  best practices consistent with Extendicare, Accreditation standards and provincial  regulations. Leading and inspiring an engaged team of care professionals is central to  achieving an excellent resident experience. Engagement with residents and families to  develop a trust relationship is key to resident satisfaction and achieving our mission to  provide people with the care they need, wherever they call home.  

Key Outcomes:  
• Serve as a strong advocate for resident safety and the ongoing improvement of quality  care.  
• Attain high resident and family engagement as measured through Experience Survey  Results, by caring for each person as we would our own family  
• Consistently meet or exceed all quality and clinical indicators for residents through the  effective execution of required clinical programs.  
• Foster a positive culture and employee experience, driving an increase in overall  employee engagement compared to the previous year.  
• Ensure adherence to regulatory compliance regarding resident plan of care, as well as  organizational standards, policies, and procedures.

Key Responsibilities:

• Cultivate - lead the resident care team, providing day-to-day guidance and fostering a  positive work environment that encourages collaboration, accountability, drives high  performance and ensures retention by delivering an exceptional employee experience.  
• Train - Ensure that all care staff receive the education required for the effective  performance of their roles and promoting professional development.  
• Financial stewardship - Manage the care staff complement consistent with the  Extendicare model of care that meets the provincial/legislated hours of care. Oversee  the financial management, including assisting with budget preparation and variance  analysis of the nursing department  
• Comply - Monitor and ensure compliance with all healthcare regulations, licensing  requirements, accreditation standards and labour and employment standards, including  timely investigations and consistent action planning.  
• Risk Management - Identify and manage resident issues as they arise, and ensure  clinical risks are mitigated and immediate action taken on critical incidents in keeping  with regulatory requirements.  
• Customer Service - By employing the customer service mindset, accept and respond  to feedback (complaints, recognition or suggestions) from residents, families,  vendors and team members with acknowledgement and empathy.  
• Resident Care - Oversee resident assessment and care planning processes, ensuring  personalized care plans are developed and implemented based on resident  preferences.  
• Collaborate - Participate actively and collaborate with the leadership team and liaise  with care staff, residents and families to deliver and optimize resident care.  
• Improve - Implement quality improvement initiatives to enhance resident safety,  wellness and satisfaction, because we are relentless in our efforts to improve.  
• Strategic planning – in support of the home level strategic priorities, develop the  operational plans with respect to clinical operations and staffing, which support and  enhance resident care.  
• Community partnership - engage with vendors on quality initiatives and training  requirements, collaborate with community health partners for the betterment of  resident care  
• Values Alignment - Uphold and promote the organization’s Mission, Vision and Values  and philosophy regarding ethics, morality, and…