Customer Solutions Specialist at goeasy

Enhance lives through financial solutions with goeasy as a Customer Solutions Specialist. This role emphasizes customer engagement and account management in a supportive, customer-centric environment.

As a Customer Solutions Specialist at easyhome, a key player in goeasy's team, you will thrive in a role focused on customer relationships. You’ll leverage your sales skills and understand customer needs through interview techniques, maximizing sales through tailored financial solutions. You will also engage in account management and collections while providing a positive experience for customers during every interaction.

Key Responsibilities:

• Build strong customer relationships in-store and online

• Assess financial needs and offer suitable solutions

• Communicate lease terms transparently to customers

• Manage customer accounts and overdue records

• Maintain showroom standards and handle deliveries

Requirements:

• Proven communication and sales skills

• Experience in customer-facing environments

• Strong multitasking abilities

• Availability during flexible store hours

• Must be eligible to work in Canada

Utilize your customer engagement and sales skills to make a difference at goeasy.
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