Customer-Focused Heavy Vehicle Parts Expert

Excel in customer service as a Heavy Vehicle Parts Specialist at Traction, Canada’s leading heavy-duty vehicle parts supplier. Provide tailored service and expert advice to our valued customers.

In this exciting in-store role at Traction, you will directly interact with customers, assisting them in navigating the world of vehicle parts and accessories. Your tasks will include handling orders, providing product advice, and developing lasting customer relationships. A background in parts sales or experience with heavy vehicles will be beneficial as you support clients in the transport, construction, and farming industries.

Key Responsibilities:

• Advise on parts and accessories to meet customer needs

• Efficiently handle customer orders and follow-ups

• Recommend products based on expertise and customer requirements

• Foster strong relationships with clients for loyalty

• Deliver superior customer service consistently

Requirements:

• Strong communication and customer service abilities

• Ability to lift up to 50 lbs

• Diploma in parts sales or experience in heavy vehicles is a plus

• Involvement in transport, construction, or farming sectors is advantageous

• Commitment to continuous learning and improvement

Utilize your passion for customer service within the trusted environment of Traction.
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