Office Assistant​/Receptionist - Redwing, MN

Office Assistant Pay rate is $15.00 to $21.00 per hour

Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files and support all other aspects that do not influence a patient’s vision.

• Competitive wages & sales incentives
• Immediate advancement opportunities
• Competitive time‑off package including vacation pay, volunteer pay, paid holidays and a personal day
• Sick pay:
  Eligible teammates accrue Sick/Safe leave per state law
• Health & wellbeing benefits – medical, life, dental, vision, short‑ & long‑term disability
• Voluntary cafeteria offerings
• Employee Assistance Program
• On‑the‑job training & certification
• Teammate recognition program

• Greet patients and customers
• Answer the telephone in a professional manner
• Book appointments accurately
• Other duties as assigned

• Confirm appointments
• Process transactions in the optical billing and point‑of‑sale systems
• Process medical billing information
• Organize and file patient and customer records

• High school diploma or equivalent
• Previous experience in an office is preferred
• Basic computer skills
• Ability to handle multiple customer interactions/phone calls at a time
• Excellent organizational skills
• Ability to work cross‑functionally with excellent attention to detail and follow through
• Solid interpersonal relationship skills

• Effective communication at all levels – written and verbal
• Read and write at high‑school graduate level
• Sit or stand for prolonged periods
• Operate various office equipment (personal computer, telephone, fax, copier, etc.)
• Lift 10 to 20 pounds
• Visual acuity: near, distance, color, depth perception
• Manual, finger dexterity and steadiness
• Grip and hold items
• Good eye and hand coordination
• Operate a cash register, optical equipment and tools
• Work normal and/or extended office hours (evenings, nights, weekends) to meet deadlines
• Travel independently to support company objectives and personal development

These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.