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Customer Service Rep HelpDesk/Support

Senior Tier II Claims Resolution Specialist

Job in Red Wing, Goodhue County, Minnesota, 55066, USA
Listing for: Koozie Group
Full Time position
Listed on 2026-05-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Koozie Group in Red Wing, Minnesota is seeking an Omni Channel Support Specialist to provide excellent customer service across various channels including email, text, and chat. The ideal candidate will have 2-4 years of customer service experience, strong problem-solving skills, and a high school diploma. You will research customer inquiries, manage claims, and deliver a world-class experience with each interaction.

The role offers a supportive, people-first culture and opportunities for ongoing training and development.
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Position Requirements
10+ Years work experience
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