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Omni-Channel Support Specialist II

Job in Red Wing, Goodhue County, Minnesota, 55066, USA
Listing for: Koozie Group
Full Time position
Listed on 2026-06-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Koozie Group in Red Wing, Minnesota, is seeking a Customer Support Tier II – Omni Channel Support Specialist to deliver outstanding service across various platforms, including email and phone. We value excellence and require candidates to demonstrate empathy and critical thinking while resolving customer inquiries.

The ideal applicant will have 2-4 years in customer service, possess strong tech skills, and be proficient in Salesforce and Microsoft Office. Join us to help maintain our commitment to keeping the good going!

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