Scarlet Kitchen & Bar - Assistant Manager, Front of House

Scarlet Kitchen & Bar - Assistant Manager, Front of House Full-time

Are you passionate about hospitality and ready to lead with energy, empathy, and excellence? We're seeking an Front of House Assistant Food & Beverage Manager to help drive top-tier guest experiences, operational efficiency, and team success in a dynamic food and beverage setting.

In this key leadership role, you'll support the Food & Beverage Manager in overseeing the daily front-of-house operations while contributing to strategic initiatives that enhance guest satisfaction and team performance.

• Collaborate with the Food & Beverage Manager to execute strategic goals including:
• Seasonal menu development
• FOH scheduling and labor planning
• POS system updates and optimizations
• Staff recruitment, hiring, onboarding, and training
• Lead and support servers, bartenders, and support staff to deliver exceptional service
• Set the tone through direct coaching, performance evaluations, and daily leadership
• Uphold and help implement policies, processes, and cleanliness standards
• Act as the acting manager in the absence of the F&B Manager
• Address and resolve guest service concerns with professionalism and care
• Participate in and lead operational improvement projects
• Champion a respectful, inclusive, and high-performing team culture

Qualifications:

• Associate's degree or equivalent, plus 6 months to 1 year of leadership experience in a quality restaurant or banquet setting
• Proficient in Microsoft Office (Word, Excel, Outlook) and tech-savvy with internet-based systems
• Clear, professional communication skills (written and verbal)
• Ability to think critically and remain calm under pressure
• Strong leadership instincts with a focus on building trust and team cohesion
• Comfortable interpreting and executing verbal and written instructions
• Attention to detail, a guest-first mindset, and a drive for continuous improvement
• Cultural awareness and the ability to connect with diverse teams and guests

Preferred:

• Prior supervisory experience in a fast-paced, high-quality hospitality venue
• Serve Safe or Food Manager Certificate (or willingness to obtain)
• Passion for service, team development, and creating memorable guest experiences

The St. James Hotel is an Equal Opportunity Employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Individuals with disabilities needing assistance in completing an application may contact rwsc or call .

All offers of employment are contingent on satisfactory results of a background check and drug screen.

Red Wing Shoe Company, Inc. is a drug-free workplace.