St. James Hotel - Room Inspector

Company Overview

The St. James Hotel is an iconic, boutique hotel providing modern conveniences, yet steeped in rich history and Victorian charm. The hotel offers luxurious amenities and culinary delights delivered by remarkable hospitality professionals.

In conjunction with the Rooms Manager, this role is primarily responsible for leading housekeeping functions on assigned shifts to ensure the cleaning and upkeep of hotel rooms according to established standards, and to achieve effective and efficient supervision of staff. The goal is to promote a positive image of the property to guests by maintaining cleanliness and presenting a pleasant, honest, and friendly environment to ensure high standards of guest service and satisfaction.

• Supervise and inspect work performed to ensure that it meets specifications and established standards.
• Inspect and evaluate the physical condition of facilities to determine the type of work required.
• Issue assignments to staff, reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
• Investigate, respond, and/or take corrective action to guest requests, concerns, and problems to ensure high guest satisfaction.
• Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
• Perform or assist with Rooms Division cleaning or other duties as needed.
• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.

• 2 years related experience or training, or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to maintain sanitation procedures and organization of work area adhering to all OSHA and local health department regulations.
• Must be able to work any shift, weekends, holidays, and special events, as needed.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Highly organized and detail‑oriented.
• Basic office skills, experience with personal computer and Microsoft Office, general office equipment.

Our comprehensive benefits package for full‑time employees includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life and disability insurance, generous paid time off and holidays, a 401(k) match, employee discounts, and well‑being benefits such as free EAP services, financial planning assistance, and well‑being coaching.

The St. James Hotel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. The hotel also provides equal opportunity for protected veterans and individuals with disabilities. Individuals with disabilities needing assistance in completing an application may contact rwsc or call 651‑388‑8211.

All offers of employment are contingent on satisfactory results of a background check and drug screen. Red Wing Shoe Company, Inc. is a drug‑free workplace. Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans. View Equal Employment Opportunity Posters provided by OFCCP at https://(Use the "Apply for this Job" box below)..