Overnight Family Advocate shift differential

POSITION SUMMARY (PRIMARY OBJECTIVES OF POSITION)

The purpose of this position is to provide resources/referral/support to individuals and families who have experienced domestic abuse. This includes safety planning for the individual and/or their children, as well as goal planning for these individuals including but not limited to: securing housing, employment, assistance in submission of order for protection. Support to these individuals and families involves increasing connections with community, providing encouragement and facilitating meaningful and respectful communication.

• 65% Direct Services
  • Provides crisis intervention, support, advocacy, and referral information to victims.
  • Accompanies clients to appointments that relate to services essential to their identified goals.
  • Advocates for clients with public agencies or entities.
  • Provides appropriate services either through connecting to resources within HOPE Coalition or on a referral basis to outside agencies.
  • Completes intakes and accompanying paperwork and provides ongoing case management with clients seeking services.
  • Facilitates support groups or other client related meetings as required.
  • Provides support for survivors via deep and reflective listening.
  • Assists clients with relevant paperwork and applications as needed including but not limited to employment applications, housing applications, reparations paperwork, etc.
  • Participates in implementation of activities for clients utilizing services.
  • Documents, tracks, and inputs statistical data.
• 5% Community Awareness
  • Develops and implement awareness campaigns.
• 30% Administrative/Other Office Duties
  • Complete errands and shopping for shelter functioning.
  • Upkeep and cleaning of shared office and storage space.
  • Communicate with co-workers and supervisor, providing updates on clients and tasks completed and needing to be completed.
  • Cleaning and organizing shared client space as needed.
  • Other duties as assigned by supervisor.

• High school diploma or equivalent;
  Two-year post-secondary degree in related field preferred
• Ability to network and develop community partnerships
• Ability to work well in a collaborative team environment with both internal and external partners
• Experience utilizing Microsoft Office and web based programs
• Ability to pass background check
• Valid driver’s license

• Knowledge of sexual assault, domestic violence, child abuse and homelessness
• Demonstrate ability to work with diverse populations (ie: elderly, race, gay/lesbian, differently abled, etc.)
• Ability to use a computer and standard office software with minimal instruction
• Demonstrated problems solving skills, including the ability to negotiate, collaborate and manage conflict"