Volunteer Operations Manager; Volunteer Utilization, Coordination & Lifecycle Management – Vol
Listed on 2026-07-29
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Non-Profit & Social Impact
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HR/Recruitment
Volunteer Operations Manager (Volunteer Utilization, Coordination & Lifecycle Management)
The Donovan’s Venom
Remote | Operations | Volunteer Management Role
We’re Building — And Volunteers Are the EngineThe Donovan’s Venom runs on volunteers.
More people.
More roles.
More capacity.
But without structure—
volunteers become underutilized.
We are seeking a Volunteer Operations Manager to ensure volunteers are effectively onboarded, assigned, supported, and retained across the organization.
Because bringing people in isn’t enough.
You have to use them well
.
This role is responsible for managing how volunteers are assigned, utilized, and supported across programs and teams
.
You will ensure volunteers are placed correctly, engaged consistently, and contributing effectively.
You are not just coordinating volunteers.
You are managing the operational engine behind them
.
This role operates across HR, programs, and operations
, ensuring volunteers are aligned with organizational needs.
- Match volunteers to roles based on:
- Skills
- Availability
- Organizational needs
- Ensure volunteers are actively contributing
- Support the full volunteer lifecycle:
- Onboarding
- Active engagement
- Transitions/offboarding
- Ensure a structured and consistent experience
- Identify volunteer needs across teams
- Ensure proper coverage and support
- Align volunteer capacity with organizational priorities
- Work with:
- HR (recruitment & onboarding)
- Programs (placement & execution)
- Operations (workflow alignment)
- Ensure volunteers are integrated into teams
- Monitor volunteer engagement levels
- Identify and address drop-off or disengagement
- Improve retention through structure and communication
- Track volunteer:
- Assignments
- Activity
- Utilization
- Provide visibility into capacity and performance
- Build and improve processes for:
- Volunteer placement
- Tracking
- Engagement
- Ensure consistency across the organization
- Maintain clear communication with volunteers and teams
- Ensure expectations are understood
- Support alignment and accountability
- Identify gaps in volunteer coverage or utilization
- Reassign or adjust as needed
- Ensure continuity in operations
- Improve how volunteers are used across the organization
- Strengthen systems and workflows
- Support scaling of volunteer operations
This role is for someone who:
- Thinks in people, systems, and utilization
- Is highly organized and detail-oriented
- Can manage multiple moving parts
- Has strong communication and coordination skills
- Thrives in a fast-moving, cross-functional environment
Required
- 3–5 years of experience in:
- Operations
- Volunteer management
- Workforce coordination
- Strong organizational and communication skills
- Experience managing multiple workflows or people
Preferred
- Experience in nonprofit or volunteer-based organizations
- Experience in remote teams
- Familiarity with tracking or workforce tools
- 10–15 hours per week
- Flexible schedule (aligned to volunteer and operational needs)
- Participation in coordination meetings required
- Fully remote
- Experience managing volunteer operations at scale
- Exposure to cross-functional coordination
- Opportunity to build systems for people and capacity
- Development in operations and leadership
We are building — and operating in real time.
To ensure alignment:
- You must be able to start within 14 days
- You must complete the full application
- You must be ready to contribute immediately
This is a volunteer management role.
We are onboarding individuals who are ready to contribute immediately.
Please only apply if you are prepared to begin within the next 14 days.
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