Account Executive

** Position Summary
** The Director of Sales & Marketing is responsible for leading Apex’s revenue growth strategy through business development, sales leadership, and marketing execution. This role owns the development of a qualified pipeline, the pursuit and closing of new managed services business, and the alignment of marketing programs to Apex’s target client profile and growth goals. The Director serves as a member of Apex’s leadership team and acts as both a strategic leader and hands-on contributor in support of net new recurring revenue growth.
** Core Responsibilities*
* * Revenue Strategy & Planning
* • Develop and execute Apex’s annual sales and marketing plan in alignment with company revenue goals and strategic initiatives   
• Define target client profiles, priority markets, and go-to-market strategies   
• Establish and monitor KPIs related to pipeline generation, marketing performance, conversion rates, forecast accuracy, and revenue growth   
• Provide regular reporting and forecasting to the leadership team   Sales Leadership & Business Development  
• Lead the full sales cycle from prospecting and qualification through proposal, negotiation, and close   
• Drive net new managed services revenue, with emphasis on recurring revenue agreements   
• Conduct discovery meetings, identify business needs, and align Apex solutions to client objectives

Ensure complete and accurate handoff of new clients to onboarding, VCIO, and service delivery teams   
• Participate in client transition meetings and support a smooth onboarding experience   
• Follow up with newly onboarded clients to reinforce relationship quality and identify referral opportunities   
• Work closely with operations and leadership to ensure growth objectives align with service capabilities   
* Leadership & Team Management
* • Recruit, manage, coach, and develop team members within sales and marketing   
• Maintain and improve the use of sales and marketing systems including Hub Spot, Quote Werks, Bright Gauge, and Share Point    
• Leverage the latest technology trends, including AI, to constantly improve our sales and marketing effectiveness  
• Participate as an active member of Apex’s management and executive teams
** Qualifications*
* • Proven success in sales leadership, business development, or revenue leadership roles   
• Strong experience selling B2B technology services, managed IT services, cybersecurity, cloud solutions, or related offerings   
• Demonstrated ability to build qualified pipeline and close complex consultative sales opportunities   
• Experience managing both sales execution and marketing performance   
• Strong executive communication, presentation, and negotiation skills   
• Experience with RFP processes, contracts, and structured sales methodologies such as the Sandler Selling System  
• Strong CRM, forecasting, and pipeline management discipline

Working knowledge of IT services and the ability to collaborate effectively with technical teams   
• Strong organizational skills, sound judgment, and the ability to perform in a high-accountability environment   
** Preferred Experience*
* • Experience in an MSP, MSSP, VAR, or similar technology services business   
• Experience selling recurring revenue agreements   
• Experience working with public sector, municipal, or regulated-industry clients   
• Familiarity with Hub Spot, Quote Werks, Bright Gauge, and Microsoft 365/Share Point At  New Charter Technologies, we’re investing in our people – through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter Technologies.

Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We’re the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter Technologies, we’ve embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success.

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