Business Banking Relationship Manager

Job Summary

Responsible for delivering comprehensive financial solutions to small businesses with annual revenues up to $20million. Builds and deepens relationships with high‑value and opportunity clients, supports profitability growth, and drives new client acquisition through prospecting, networking, and referral development.

• Manage the end‑to‑end client journey to deliver on client needs and drive sales opportunities while mitigating risk.
• Identify and refer specialized small‑business opportunities and solutions while conducting relationship reviews.
• Maintain a branded customer experience, spending a minimum of 80% of time in the field.
• Foster relationships with partner groups (Merchant, Practice Solutions, Treasury, Business Banking) to increase opportunities.
• Advise clients on credit, digital capabilities and solutions that support short‑ and long‑term goals.
• Support execution of the sales delivery model to achieve performance targets and growth of the Small Business segment.
• Coach, develop, guide, and provide feedback to associates and clients, embodying a client‑ and employee‑centric culture.

• Proven success in consultative sales within financial services or B2B environments.
• Ability to improve business financial outcomes via analysis of financial statements and recommendation of levers.
• Passion for outside sales and prospecting.
• Experience analyzing client financial condition and industry trends.
• Strong communication, leadership, and negotiation skills.
• Portfolio management focused on relationship development and deepening.
• In‑depth knowledge of small‑business financial products and services.
• Familiarity with CRM platforms and banking systems.

• Community leadership involvement.
• Strong computer skills and ability to multitask.
• Undergraduate degree in business, finance, or economics (preferred) or seven years relevant work experience.

• Client Experience, Branding, Client Management, Client Solutions, Advisory, Customer & Client Focus, Pipeline Management, Credit Documentation, Requirements, Financial Analysis, Oral & Written Communications, Coaching, Interpretation of Relevant Laws, Rules & Regulations, Prospecting, Risk Management.

1st shift (United States of America). 40 hours per week.

1661 East St, Redding, CA 1123.

Annualized base salary: $75,000.00 - $ (based on experience, education, skill set). Eligible for a formulaic incentive plan.

Role is benefits eligible. Access to industry‑leading benefits, paid time off, and resources for physical, emotional, and financial well‑being.

Bank of America is an equal opportunity employer and prohibits employment discrimination.