Program Lead
Listed on 2026-06-28
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Business
Operations Management
Position Overview
We are seeking a Program Lead to join our team. The Program Lead plays a critical role in the day‑to‑day management and oversight of specific programs or services within their identified Division. Reporting to the Program Manager, this position is responsible for coordinating program activities and ensuring the delivery of high‑quality services to program participants. This role may manage a caseload of their own.
CompensationEarn $19.50 per hour.
Responsibilities- Excellent interpersonal, communication, and conflict resolution skills
- Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines in a fast‑paced environment
- Ability to make quick decisions and remain calm under pressure
- Ability to work independently and collaboratively as part of a team
- Provide guidance, support, and direction to staff members
- Assign duties and responsibilities to staff based on program needs and individuals' strengths
- Conduct regular check‑ins and provide feedback to staff regarding performance and areas for improvement
- Ensure the safety and security of clients and staff by enforcing program policies and procedures
- Monitor client behavior and intervene as necessary to de‑escalate conflicts or address concerns
- Respond to emergencies or crises effectively, following established protocols and seeking assistance as needed
- Acts as Lead staff and point person when on shift
- Prepares and manages house schedules in coordination with the Program Manager
- Direct care responsibilities: ADL's, food preparation/feeding, maintaining required supervision requirements
- Medication management and administration
- Incident management in coordination with Program Manager and QCO
- Manages all household needs including menu development, grocery shopping, and housekeeping
- Ensures ongoing upkeep and maintenance of assigned home
- Ensures overall cleanliness ongoing
- Daily maintenance needs (light bulbs, filter cleanings, etc.)
- Identifies needed repairs and submits maintenance requests
- Must be 18 years old.
- Must have a verifiable High School diploma/G.E.D. OR 4–5 years' experience working in a human services residential setting.
- 1–3 total years of experience required.
- Willingness to obtain NADSP Certification within the first year of hire, if required.
- Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
- Retirement plan – both pre‑tax and Roth (after‑tax) options available for employee contributions.
- Daily Pay – access your pay when you need it.
- The Goga well‑being platform, featuring self‑care tools and resources.
- Access for backup childcare, elder care, and household services.
- Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
- Tuition reimbursement and educational partnerships.
- Employee discounts and savings programs on entertainment, travel, and lifestyle.
- Access to Pryor Online Learning for free online personal development classes.
Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnicity, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply.
Merakey welcomes all Veterans to apply.
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