Government Account Manager-Redding

Job Summary

Uses sales skills and content knowledge to promote and assist with sales and service activities for Public Sector customers and prospects in a designated area. Uses a consultative selling approach to retain and expand business with current WM customers. Assists in establishing and maintaining effective working relationships with WM's franchise operations in cities, counties, and special districts ensuring that existing, extended, and new contracts are favorable to the Company.

Serves as a company representative for local officials, community stakeholders, and associated businesses. Uses various media channels to coordinate and disseminate publicity and goodwill information concerning WM. This position requires the employee to conduct customer site visits the majority of the week; the rest of the week is spent working out of the area office. Candidates must reside within 30 minutes of Redding, CA.

• Manage existing contracts including relationship maintenance, contract terms, service offerings, price increases and extensions.
• Maintain and enhance customer relationships and satisfaction through involvement in the community, such as attending public functions, City Council / Board meetings, other community events, conducting community educational and informational outreach, and working with appropriate media outlets for communication purposes.
• Coordinate activities with other WM departments as necessary to deliver on contract and service expectations.
• Develop strategies to strengthen/deepen service offerings and wallet share of existing contracts.
• Utilize contract management and audit tools to maximize contract value and compliance.
• Utilize revenue acceleration tools for existing contract renewals and target pursuits, shaping RFPs and existing contracts to provide value propositions that match customer needs and Waste Management offerings.
• Develop community partnerships with elected officials and key community stakeholders that result in positive press coverage and have a beneficial impact on the community and WM.
• Provide support and insight on political strategies, activity and needs within a community.
• Coordinate, oversee and manage all bid responses, including pricing analysis, reporting and other exhibits as required.
• Develop marketing strategies that identify retention and growth opportunities that include supporting strategies, resources and timelines necessary to accomplish goals.
• Continue to build skills by participating in on‑going training offered by the Company.

• Associate's degree or equivalent experience in Business Administration, Communications, Political Science, or Economics, or five or more years of previous applicable experience in government relations, outside sales, public service, or a related field.
• Five years or more of previous applicable experience.

• Bachelor's Degree or equivalent experience in Business Administration, Communications, Political Science, or Economics, or a similar area of study, and five or more years of previous applicable experience.

• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
• Primarily operates in a professional office environment, routinely using standard office equipment such as computers, phones, copy machines, etc.

The expected base pay range for this hybrid position is $96,690 – $117,150. The specific salary offered may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. The position is eligible for incentive pay.
Benefits include Medical, Dental, Vision, Life Insurance, Short-Term Disability, a Stock Purchase Plan, Company match on 401K, Paid Vacation, Holidays, and Personal Days. Benefits may vary by site.