Insurance Customer Service Representative

O2 Employment Services is working with a local Insurance Company who is looking for a Licensed Property and Casualty Insurance Customer Service Representative. This is a full-time, regular opportunity in Redding, CA.

• $21 an hour
• Full-time Monday-Friday Schedule
• Vision, dental, and medical insurance offered through O2
• Company perks!

• 1-2 years of experience in Insurance - preferred but not required.
• Must have an active Property and Casualty Insurance license - Required.
• Knowledge of commercial and personal business line insurance products and policies.
• Ability to communicate complex insurance concepts in a clear and concise manner to clients.
• Excellent customer service skills with a focus on building strong client relationships.
• Proficient in computer skills.
• Ability to work independently and in a team environment.
• Strong organizational and time-management skills with the ability to prioritize tasks effectively.

• Answer inbound and outbound phone calls.
• Set appointments for policy renewals and meetings.
• Fielding calls to the correct agent if needed.
• Updating and processing changes to active policies.
• Assisting customers over the phone and in person for their policies.
• Other duties as assigned.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

O2 Employment Services is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities or sincerely held religious beliefs to perform the essential functions of the position.