Senior Customer Assistance Representative- Redding
Job in
Redding, Shasta County, California, 96002, USA
Listed on 2026-06-05
Listing for:
Enterprise
Full Time
position Listed on 2026-06-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Enterprise - 225 East Cypress Avenue - Responsibilities:
Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors;
Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned;
Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone;
Process returns, check-ins and exit kiosk transactions;
Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs
Position Requirements
10+ Years
work experience
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