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Customer Support Lead: Banking Escalations & Solutions
Job in
Redding, Shasta County, California, 96001, USA
Listed on 2026-07-06
Listing for:
Tri Counties Bank
Full Time
position Listed on 2026-07-06
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Tri Counties Bank, located in California, is seeking a Customer Support Lead to deliver exceptional service to both internal and external customers. This role involves troubleshooting complex banking issues, managing escalated concerns, and ensuring quality assurance in service requests.
The ideal candidate should possess strong communication skills, experience in customer service, and be proficient with technology including Salesforce and Microsoft 365. This position offers competitive compensation and comprehensive benefits.
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