Community Service Officer

OVERVIEW

The Shasta-Tehama-Trinity Joint Community College District (Shasta College) sits at the northern end of the Sacramento Valley, surrounded by mountains to the north, east, and west. The area provides a wide array of outdoor amenities and activities with miles of hiking and biking trails, national parks, two lakes, and the Sacramento River. The main campus is located in the city of Redding, population 90,000.

The area is characterized by excellent schools with high graduation rates, low traffic, and low housing prices (Zillow average 393,000 vs. California state average of 770,000).

Shasta College is committed to providing its diverse student population with equitable education outcomes, contributing to the social, cultural, intellectual, and economic development of our communities. The college has been recognized as a leader in developing and implementing innovative education programs to increase student success, including accelerated pathways for high school students to achieve a bachelor's degree and for returning students to complete their Associate and Bachelor's degrees.

Shasta College enrolls more than 11,000 students annually and provides educational services to students with a wide range of skills and abilities.

Our ideal candidate is motivated to join a campus community prioritizing the success of our racially and socio-economically diverse staff and student population. Providing equitable outcomes so all members of our community may enjoy safe, healthy, and vibrant educational and employment environments is critical to our success.

Classified positions in the California Community College system offer a unique opportunity to contribute to the empowerment of our students seeking to improve their lives and communities. Our classified staff engage with a diverse employee and student populations, facilitating equitable outcomes for all by implementing and supporting our various employment and academic programs. As a classified staff member at Shasta College, you will join a vibrant community of professionals and educators working together to provide a positive, healthy educational environment where our students experience diverse academic and cultural perspectives.

A career in classified service at Shasta College offers a highly rewarding and enriching employment experience.

The Community Service Officer assists with building security, traffic control, motorist assistance, writing reports, and other public services as needed within the Campus Safety Department’s 24‑hour services to persons and property on campus grounds, parking lots, and facilities. This position observes and reports potential security and safety incidents under the direction of the Chief of Campus Safety. Incumbents receive general supervision and guidance in performing duties within established laws, rules, and procedures.

Employees in this classification may oversee the work of students and short‑term employees.

Range 28 on the current Classified Salary Schedule, 40 hours per week, 12 months per year. Work assignment hours vary Sunday through Saturday. This is a classified position with a default CalPERS retirement.

Chief of Campus Safety or designee.

• Provides a variety of security and safety services, assistance, and reporting to the District’s employees, students, and community visitors.
• Provides information and promotes awareness among students and employees about District policies regarding security and safety and procedures for accessing Campus Safety services.
• Observes activities at District facilities, records concerning or suspicious activities, and reports to the appropriate personnel.
• Observes, collects, and preserves physical and oral evidence.
• Responds to non-emergency service calls.
• Responds to first aid calls, provides basic care and aid, and observes and reports pertinent information to appropriate personnel.
• Prepares accurate non-criminal, incident, traffic, and accident/injury reports.
• Receives, handles, processes, and communicates confidential information ensuring security and strict rules of confidentiality…