TRIO Advisor

Location: 2211 College View Drive, Redding, CA, 96003, United States

Employee Type: Full Time Staff

Email: egordon

Student Support Services (SSS), a federally funded TRIO grant program, operates under the sponsorship of the U.S. Department of Education. The SSS Program’s mission is to increase the retention and graduation rates of eligible undergraduate participants by providing comprehensive academic support services. The program serves at least 150 participants and fosters academic success through a supportive educational environment and holistic advising at Simpson University.

• Bachelor’s degree or higher in education, student affairs, student personnel administration, counseling, psychology or related field.
• Minimum of 2 years of experience working directly with undergraduates, particularly lower income, first‑generation college students and/or students with disabilities.
• Excellent written and verbal communication skills and proficient use of computer applications.
• Ability to manage multiple, competing tasks and prioritize projects in a complex environment while maintaining attention to detail.
• Proficient with Microsoft Office software (e.g., Word, Excel, Access).
• Ability to adapt to constant changes and develop new initiatives.
• Knowledge of and sensitivity to undergraduates from diverse cultural, economic and academic backgrounds.
• Ability to work as a team member and leader.
• Strong problem‑solving and planning skills.
• Personal relationship with Jesus, a vibrant Christian faith, and a commitment to Christian community; capable of sharing faith and engaging in conversations about Christ.
• Demonstrate Simpson University Values in the performance of all duties.
• Maintain lifestyle in accordance with Simpson University Lifestyle Policy in Staff Handbook.
• Maintain the confidentiality of information, data and records.
• Properly exercise tact, diplomacy, discretion, and professional judgment.
• Demonstrate strong customer service skills in the performance of job duties.
• Demonstrate good organizational and communication skills in the performance of job duties.
• Supervise employees in accordance with Simpson University policies and procedures.
• Support the overflow needs of other departments within the respective university area.
• Perform other duties as deemed necessary by the immediate supervisor.

• Work with the Director to design and build the program’s infrastructure and processes in accordance with the grant’s specifications.
• Recruit eligible students to participate in the program.
• Interview and screen applicants to ensure eligibility and good fit.
• Conduct a series of academic, financial and personal development assessments to identify students’ needs for assistance through the program.
• Create Individual Plans of Action with students to help them stay on track with their academic, financial and personal development goals.
• Track and record progress of students in accordance with grant requirements.
• Create and administer (or coordinate with other departments to administer) study groups, academic coaching sessions, one‑on‑one mentoring.
• Gather and record program data as required by grant requirements.

• Provide students with academic advising through small groups and one‑on‑one sessions, including assistance with orientation, registration, course selection, prerequisites, etc.
• Assist students with selecting and declaring their major and provide accurate information about degree requirements and action plans to ensure on‑time graduation.
• Monitor students’ academic progress using early alert systems to identify students who may be struggling.
• Connect students with appropriate academic resources to keep them on track.
• Develop and facilitate programs advising students on graduate school, including program selection, application process and financial aid assistance.

• Demonstrate an active Christian commitment; serve as a counselor, advisor, role model and facilitator of students’ personal, social and spiritual development.
• Develop and administer programs, workshops and events to build community and give students a sense of belonging.
• Conduct small‑group and one‑on‑one sessions related to students’ personal, social and spiritual development.

Typical

Working Conditions:

Indoors in controlled environment.

Equipment Used:
Computer, scanner, copier, mouse, keyboard, stapler, 3‑hole punch, letter opener.

Essential Physical Tasks:
Sitting for long periods of time using a computer.

$21.63–$26.44 hourly

• Resume
• Letter of Interest
• Contact information for three references