Full-time) Student Services Program Specialist (EWD, Grant Funded

Description of Basic Functions and Responsibilities

The Shasta-Tehama-Trinity Joint Community College District (Shasta College) sits at the northern end of the Sacramento Valley, surrounded by mountains to the north, east, and west. The area provides a wide array of outdoor amenities and activities with miles of hiking and biking trails, national parks, two lakes, and the Sacramento River. The main campus is located in the city of Redding, population 90,000.

The area is characterized by excellent schools with high graduation rates, low traffic, and low housing prices (Zillow average 393,000 vs. California state average of 770,000).

Shasta College is committed to providing its diverse student population with equitable education outcomes, contributing to the social, cultural, intellectual, and economic development of our communities. The college has been recognized as a leader in developing and implementing innovative education programs to increase student success, including accelerated pathways for high school students to achieve a bachelor's degree and for returning students to complete their Associate and Bachelor's degrees.

Shasta College enrolls more than 11,000 students annually and provides educational services to students with a wide range of skills and abilities.

Our ideal candidate is motivated to join a campus community prioritizing the success of our racially and socio-economically diverse staff and student population. Providing equitable outcomes so all members of our community may enjoy safe, healthy, and vibrant educational and employment environments is critical to our success.

Classified positions in the California Community College system offer a unique opportunity to contribute to the empowerment of our students seeking to improve their lives and communities. Our classified staff engage with a diverse employee and student populations, facilitating equitable outcomes for all by implementing and supporting our various employment and academic programs. As a classified staff member at Shasta College, you will join a vibrant community of professionals and educators working together to provide a positive, healthy educational environment where our students experience diverse academic and cultural perspectives.

A career in classified service at Shasta College offers a highly rewarding and enriching employment experience.

To provide quality program-level support and assistance for a diverse student population to assist them with navigating all aspects of their enrollment through the distinct services of assigned program area. Determine Student Services program eligibility in accordance with established guidelines, monitor student academic progress in collaboration with counseling faculty, and provide outreach and recruitment activities. Employees in this classification receive limited supervision within a framework of standard policies and procedures and perform a variety of responsible student support functions.

This job class requires superb organizational and communication skills, with a strong emphasis on fostering/maintaining positive interactions with students, colleagues and the public.

Range 35 on the current Classified Salary Schedule, 40 hours per week, 12 months per year. Work assignment hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. This is a classified position with a default CalPERS retirement.

Associate Dean of Economic and Workforce Development or designee.

• Plans, organizes, and implements specific Student Services program activities and operations.
• Determine student initial and ongoing eligibility for Student Services program or services; track individual student and cohort progress and adherence to program guidelines.
• Assists with Student Services program in-take procedures. Receives, reviews, and verifies documents, records, and forms for accuracy, completeness, and determines program eligibility and extent of support in accordance with established rules, regulations, policies, and procedures.
• Provides program orientation and workshops to students, both in person and virtually.
• Meets with students to determine appropriate service to fulfill their stated needs and assists them in navigating resources to meet these needs.
• In collaboration with counseling faculty, monitors individual student academic progress, identifies barriers to success, and refers students to other college and community support services as appropriate.
• Assists students with understanding and completing applications and/or forms such as documentation and appeals for financial aid and academic status review.
• Help students navigate resources that address academic, financial and personal challenges that may interfere with their academic performance.
• Coordinates program-related financial assistance in collaboration with the Office of Financial Aid.
• Provides outreach to students who…