Customer Service Gaming Associate

Overview

Start This Winter:
Casino Gaming Associate with Growth Potential

Knighted is hiring Gaming Associates to help oversee live card-room games in a professional and dynamic environment. This opportunity is suitable for motivated individuals seeking stable indoor work this winter or starting a new career in the New Year.

As a Gaming Associate, you will collaborate with casino personnel and dealers on tasks such as handling casino chips, verifying game fairness and accuracy, and promptly reporting any suspicious activity. You will support exceptional customer service by fostering a positive and professional environment for guests and colleagues through effective teamwork with the casino staff.

Redding, CA

$17.50 – $19.50 per hour (the additional $2 per hour is for late-night shifts)

Part-Time, 5 days per week, 4 hours per shift. Weekend availability (Friday, Saturday, and Sunday) is required. Shifts may include late-night hours.

Training:
Sunday – Thursday, 12:00 pm – 4:00 pm

Video:
You can watch a video of the Gaming Associate role by clicking the link provided in the original posting. If the link does not open, search for Gaming Associate on You Tube.

Please note: Submitting an application allows you to be considered for any of our locations across California. To streamline the process and avoid duplicates, please submit only one application.

• Must be 21 years of age or older
• Authorization to work in the U.S.
• Proficient in mental math (addition, subtraction, multiplication, and division)
• Open availability for the casino's 24/7 hours of operation
• Ability to pass a lifetime background check, credit check, and drug screen for state licensure

• Able to sit or stand at a gaming table for 3 to 4 hours at a time
• Able to use hands and fingers in a dexterous manner (rotating wrists, grabbing, pulling, pushing, pinching, tapping)
• Able to lift 5–10 pounds for chip management and bank reconciliation (varies by location)
• Able to see, speak, and hear clearly during gameplay
• Has necessary vision capabilities: close, distance, color, peripheral, and depth perception
• Comfortable with direct communication and giving corrections when needed
• Able to stay focused and manage stress effectively in fast-paced, high-pressure environments

• Comprehensive Paid Training:
  No experience? No problem. Our training program prepares you for the role with hands-on learning and a clear understanding of the job.
• Pay Raises:
  Opportunities to increase compensation as you master each game and develop skills.
• Community Engagement:
  Knighted Neighbors program provides opportunities to give back, including volunteering at local events.
• Low Physical Demand:
  Focus on customer service, quick thinking, and attention to detail.
• Career Advancement:
  Clear pathways into leadership roles; many supervisors, managers, and trainers started as Gaming Associates.

Role:
Our interview process ensures the right fit for Knighted and provides information for you to assess fit. The process for this role includes:

• Initial Interview – 30 minutes
• Final Interview – 30–45 minutes
• Orientation – 3–4 hours

Sacramento pay range: $17.50 – $19.50 USD

Knighted Ventures and similar organizations are regulated by the California Gambling Control Commission, ensuring compliance with state gaming regulations.

Knighted provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type. This policy applies to all terms and conditions of employment.

Knighted will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You may not need to disclose your criminal history or participate in a background check until a conditional job offer is made. If a conviction is directly related to the job, you will be given a chance to explain circumstances, provide mitigating evidence, or challenge the accuracy of the report.

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By submitting your application you acknowledge and confirm that you have received, read and understand Knighted's Job Applicant Privacy Notice and authorize the use of the personal information collected for business purposes identified in the disclosure.