Personal Banker - Redding Lake

$1000 sign on bonus! Come to work for a company you can be proud to work for... and enjoy fantastic, comprehensive benefits. The hiring range for this opportunity is $20.00 to $22.00 per hour along with incentive opportunities, creating a competitive total compensation package based on our pay scale, and may be modified by location and is commensurate with qualifications and experience.

As a Personal Banker you provide confidence-inspiring service to members of our community who visit the branch for teller services and new account openings. In your personal interactions with customers you create and expand banker‑client relationships based on purpose, value, and trust. You assist our customers with a variety of transactions, demonstrate interest and care for their financial wellbeing, detect opportunities to introduce them to Tri Counties Bank services that suit their financial circumstances, and expertly present to them products that address their needs and goals.

Conduct an average of approximately 12 or more customer conversations daily.

• Consumer Checking Accounts
• Consumer Savings Accounts
• Certificates Of Deposit
• Online Banking
• Bill Pay
• Mobile Banking
• Debit Cards
• Overdraft Privilege Coverage

Continuously update a customer relationship management database with records of all customer interactions, whether in person, by telephone, or other modes of communication.

• Home mortgage lending
• Investment Advisory
• Commercial Lending
• Business Corporate & Purchasing Cards
• Treasury Management
• Merchant Card Services
• Direct Banking

• Begin with a personal welcome to everyone who calls or comes into a branch. Show the customer they are valued.
• Use every customer interaction as an opportunity to have quality conversations and individually understand the financial needs and goals of our customers.
• Share your knowledge about Tri Counties Bank services, products, and partners to help your customers save money, make more money or make their banking more convenient.
• Employ appropriate solutions for your customers. Follow through and honour commitments to ensure their financial needs and goals are fulfilled.

• Maintain accurate sales records and regularly review sales results with Branch Manager and prepare an action plan taking appropriate steps to meet/exceed sales objectives.
• Ensure that all customer transactions, ranging from check cashing to cash depositing to loan payments to counting currency and coin, are handled accurately and timely according to guidelines.
• Maintain a current understanding of Bank policies and procedures.
• Maintain a current understanding of and ensure compliance with regulations that include but are not limited to:
  Bank Secrecy Act, USA PATRIOT Act, suspicious activity reporting, Reg B/fair Lending, Reg Z/Trust in Lending, Reg DD/Trust in Savings, Expedited Funds Availability Act, Gramm‑Leach‑Bliley Act, Community Reinvestment Act and the SAFE Act.
• Assist in training branch team members, on product knowledge and skill development when necessary.
• Assist other team members in non‑primary assigned duties whenever necessary and perform other work‑related duties as assigned.

• High school diploma or GED required.
• Previous sales and cash handling experience, preferred.
• Effective verbal and written communication skills.
• Ability to utilize personal computers and Windows based programs.
• Able to successfully complete Bank product and sales training courses and appropriate certifications.
• Able to be registered as a mortgage loan originator (MLO) in the Nationwide Mortgage License System and Registry (NMLS).

• May be required to lift up to 25 pounds.
• The sign on bonus will be paid in the first payroll processed following your start date. Full details on the sign‑on bonus are available upon request.

Tri Counties Bank is an affirmative action and equal opportunity employer, Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Disability/Veteran.