Care Manager​/Housing Navigator

Home & Health Care Management  is the oldest home healthcare agency in Northern California. Our agency specializes in delivering comprehensive in‑home care and case management for older adults, children, and those living with disabilities across many counties. We use a matrix of Medi‑Cal, Medicare and targeted health programs to find solutions that work for our clients.

We are currently looking to add a new member to our Enhanced Care Management  Team to provide comprehensive case management services and housing navigation services. We serve patients from most counties in Northern California.

You are passionate about making a difference in the lives of individuals through case management. You are good at problem solving, have experience and knowledge of community resources, including housing for low income and disabled persons, and help people solve social determinants of healthcare problems.

This role is office‑based. However, travel could comprise up to 80% of your time, visiting participants in their home.

This is not a remote role and requires you to work in our Redding office.

This is a full‑time position from Monday‑Friday 8am to 5pm with one hour for lunch.

• Work with a Care Management Team comprising of care managers who provide comprehensive case management services
• Assist the team with finding community resources needed to meet the participant’s needs. This includes, but is not limited to, housing, medical equipment and supplies, access to primary care physicians and specialists, access to food, clothing and household goods, and medical transportation. Provide and guide participants with application processes for services such as health benefits and insurance coverage, IHSS, Cal Fresh and Waiver and managed care programs.
• Engage in advocacy efforts to ensure participants receive timely medical services to remain safe in their community
• Provide education to participants so they can better understand the benefits of services and community support programs
• Document consumer interaction and maintain timely reporting and documentation requirements
• Observe participant’s behavior; report significant changes to supervisor and medical provider. Document reports timely and appropriately.

• Current CPR certification
• Valid California Driver’s License
• Eligible to be insured under our liability policy with a clean DMV report
• Your own car, and proof of current auto insurance
• Pre‑employment background check and fingerprinting compliance

• Ability to communicate in English effectively in both writing and verbally with colleagues, supervisors and participants
• Ability to work in the community for face‑to‑face visits with the clients and in the office environment
• Knowledge of basic problems and needs of people diagnosed with a physical disability or emotional disturbance
• Skilled in assessing and prioritizing multiple tasks, projects, and demands
• Skilled in working within deadlines to complete projects and assignments
• Able to establish and maintain effective working relations with co‑workers, and community providers
• Able to use a computer utilizing a variety of standard software (including an electronic medical record)
• Ability to work independently as well as a team member

• Experience with the Justice Involved population
• Cal‑AIM Program knowledge and experience with HUD and housing programs
• Experience providing care management services and knowledge of low‑income housing resources
• Knowledge of community and supportive services
• Bilingual skills are preferred, especially in languages such as Russian, Spanish, Hmong or Portuguese
• Education in social work or related fields such as gerontology, sociology or…