Caregiver Relations Specialist

O2 Employment Services is working with a reputable care services company to find their next Relations Specialist. This position is based in Redding, CA.

The ideal candidate will be highly organized, detail-oriented, and comfortable managing a high-volume onboarding process while serving as the point of contact for new caregivers.

• $25 per hour (DOE)
• Vision, dental, and medical insurance offered through O2
• Company perks!

• Prior experience in the caregiving, healthcare, human services, or a related field is required
• Strong organizational and time-management skills
• Excellent written and verbal communication abilities
• Experience with onboarding, compliance, or records management preferred
• Comfortable managing a high-volume workload (50–80 onboardings per month)
• Proficient with digital documentation systems (Docu Sign experience a plus)
• Ability to identify discrepancies and elevate issues appropriately

• Serve as the primary point of contact for caregivers throughout the onboarding process
• Guide caregivers through all required onboarding and compliance steps
• Manage and track onboarding progress for 50–80 caregivers per month
• Prepare, send, track, and archive onboarding documentation
• Maintain accurate, audit-ready caregiver records
• Initiate and monitor background checks to ensure compliance with company and state requirements
• Ensure caregivers are fully approved prior to activation
• Communicate expectations, timelines, and requirements clearly to caregivers
• Coordinate onboarding status with internal teams including payroll, case management, and administration
• Identify workflow inefficiencies and recommend process improvements to support scalability

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required for this job. Duties, responsibilities, and activities may change at any time with or without notice.

O2 Employment Services is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities or sincerely held religious beliefs to perform the essential functions of the position.