Professional Services Engineer L3

Role Overview

The Professional Services Engineer is responsible for executing and delivering complex IT modernization projects based on solution designs developed by the Systems Architect. This senior, client-facing role requires deep hands‑on technical expertise, strong communication skills and the ability to independently execute large infrastructure projects in a fast‑paced professional services environment.

• Lead technical execution from project kickoff through completion.
• Deliver implementations within defined scope, timeline, and quality standards.
• Identify, communicate, and mitigate technical risks during deployment.
• Maintain alignment with approved architectural designs and internal standards.
• Provide technical leadership during project execution.
• Validate performance, resiliency, and operational readiness prior to project closure.
• Produce clear documentation and knowledge transfer materials.
• Ensure successful transition of completed solutions to managed services or operations teams.
• Maintain professional, solution‑oriented communication with client stakeholders.
• Perform onsite project work at client locations as required.
• Participate in scheduled after‑hours or weekend implementation activities when necessary.
• Travel to client sites as needed to support project delivery.

The Professional Services Engineer must demonstrate senior‑level, hands‑on experience delivering complex enterprise IT projects in a professional services or MSP environment. This role requires independent execution capability across infrastructure, networking, cloud, modern workplace, and security platforms.

• 5+ years of hands‑on experience implementing complex infrastructure solutions.
• Proven history of independently executing complex migration and modernization initiatives.
• Experience delivering projects for midsize and enterprise organizations.
• Background operating in multi‑site and hybrid environments.
• Experience coordinating onsite deployments and scheduled cutovers.
• Strong client‑facing communication and documentation skills.

• Implement and migrate Windows Server deployments and full server migrations.
• Experience with VMware vSphere / ESX and Microsoft Hyper‑V environments.
• Proficiency in physical‑to‑virtual and cross‑platform migrations.
• Enterprise storage solutions (SAN/NAS) and underlying storage technologies.
• Windows Failover Clustering and high‑availability configurations.
• Enterprise backup platform implementation and recovery validation.

• Execute cloud adoption, identity transformation, and endpoint modernization initiatives.
• Azure IaaS deployments and server‑to‑cloud migrations.
• Active Directory to Entra s and hybrid identity architecture.
• Microsoft 365 migrations, tenant transitions, and consolidation projects.
• SharePoint Online migrations.
• Microsoft Intune and MaaS
  360 device management implementations.
• Windows Autopilot provisioning and automated device enrollment.
• Secure device configuration baselines and compliance policy deployment.
• Conditional Access and Zero‑Trust‑aligned device access configuration.
• Endpoint lifecycle deployment as part of modernization initiatives.

• Multi‑factor authentication (MFA) configuration.
• Conditional Access policy deployment.
• Secure identity configuration aligned with project requirements.

• Full network infrastructure replacements and refresh initiatives.
• Enterprise routing and switching implementations.
• LAN/WAN and SD‑WAN deployments.
• Firewall implementation and secure remote connectivity solutions.
• IPSec and SSL VPN deployments.
• Network segmentation and performance optimization.
• High‑availability and business continuity configurations.

• Wireless LAN (WLAN) design and deployment across complex SMB and enterprise environments.
• Access point and controller‑based wireless implementations.
• Secure wireless segmentation and guest network configuration.
• Point‑to‑point and site‑to‑site wireless bridge deployments.
• Coverage validation, signal optimization, and performance tuning.