IT Technician; TEMP
Job in
Redding, Shasta County, California, 96001, USA
Listed on 2026-09-25
Listing for:
North American Mental Health Services
Seasonal/Temporary
position Listed on 2026-09-25
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, Desktop Support
Job Description & How to Apply Below
This is a temporary position expected to last 3-4 months. As an IT Member at North American Mental Health Services, you will play a crucial role in maintaining the organization's information technology systems, ensuring they run smoothly to support our critical operations. This position offers a fantastic opportunity for your career in IT within a dynamic and rewarding healthcare environment.
Key Responsibilities- User Support:
Provide technical support and assistance to end-users, including staff and clients, in resolving hardware and software issues. - Hardware Maintenance:
Assist with the setup, configuration, and maintenance of computer workstations, laptops, printers, and other IT equipment. - Software Support:
Install, configure, and troubleshoot software applications used within the organization, including EHR (Electronic Health Record) systems. - Network Assistance:
Assist in the setup and maintenance of network equipment, ensuring stable connectivity for all users. - Security Awareness:
Promote and enforce IT security policies and guidelines to safeguard sensitive healthcare information. - Documentation:
Maintain accurate records and documentation of IT assets, service requests, and issue resolution processes. - Inventory Management:
Assist in managing IT inventory, tracking equipment, and ensuring proper allocation and disposal of assets. - Training:
Provide basic training to users on IT systems and best practices.
- High school diploma or equivalent (Bachelor's or Associate's degree in IT-related field preferred).
- Knowledge of Windows and/or Mac operating systems.
- Basic understanding of hardware and software troubleshooting.
- Strong communication and customer service skills.
- Ability to work well both independently and as part of a team.
- Strong problem-solving abilities.
- A commitment to maintaining the confidentiality of sensitive healthcare information.
- IT certifications such as CompTIA A+, CompTIA Network+, or Microsoft Certified Desktop Support Technician (MCDST).
- Previous experience in a similar IT support role.
- Familiarity with healthcare IT systems or EHR software.
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