Product Technician

Production Technician

Department:
Shipping

Reports To:

Shipping Supervisor
FLSA Status:
Non‑Exempt

This position prepares, packages, and ships live animal products and biological control agents according to strict quality standards. The role ensures timely and accurate shipments while maintaining cold‑room inventory and supporting warehouse operations.

• Prepare domestic and international shipments according to SOPs and regulations.
• Ship packages through USPS, UPS, and Fed Ex systems, closing and importing manifests.
• Build specialty shipping boxes for international and special orders.
• Package live insect and biological products to maintain temperature and quality.
• Prepare and ship products such as Lacewing, Trichogramma, Mites, and others.
• Maintain packaging manuals and update protocols as needed.
• Organize and rotate cold‑room inventory and maintain accurate counts.
• Assist with in‑house product preparation such as larval bottles and cards.
• Operate forklifts and unload stock deliveries when needed.
  
  Support other shipping stations and departments as required.
• Maintain cleanliness and organization in warehouse areas.
• Dispose of expired materials according to SOPs.
• Other duties as assigned.

• Work in fast‑paced warehouse and shipping environments.
• Ability to lift up to 50 lbs and stand for extended periods.
• Exposure to cold‑room conditions and live biological materials.
• Operate forklifts with provided training if not certified.

• Previous experience in shipping, logistics, or warehouse operations preferred.
• Ability to follow detailed instructions and SOPs with accuracy.
• Comfortable working with live and temperature‑sensitive products.
• Strong attention to detail and organizational skills.
• Forklift certification preferred; training provided if needed.