Lead Sales Supervisor - Mt. Shasta Mall

Work is Sweet! 'Quality without Compromise' is not just a motto at See’s Candies. It is the most important ingredient in our recipe for success.

As a Retail Sales Lead Supervisor, you will play a crucial role in leading the sales team and ensuring the smooth operation of our See’s Candies retail shop. This position involves providing guidance to team members, driving sales initiatives, maintaining excellent customer service, and overseeing day‑to‑day store activities. The Retail Sales Lead Supervisor reports to the Shop Manager and collaborates closely with the Shop Management Team.

• Assist the Shop Manager in providing effective leadership to the retail team, fostering a sales‑focused and customer‑focused environment.
• Motivate and guide team members to achieve individual and collective sales goals.
• Oversee the day‑to‑day operations of the retail location in accordance with company guidelines.
• Ensure compliance with visual merchandising standards and product presentation.
• Assist in resolving customer and employee concerns in a professional and timely manner.
• Aid in training and developing team members on company programs, policies, and procedures.
• Create a positive and welcoming atmosphere for customers through effective engagement.
• Assist in managing procedures related to cash handling, protection of company assets, and banking.
• Ensure compliance with company policies, procedures, ethical standards, and safety protocols.
• Assist with inventory management, ensuring inventory accuracy, maintaining proper inventory levels, and communicating inventory needs and trends to management.
• Submit required paperwork in a timely manner, including payroll approvals and other administrative tasks.
• Other duties as assigned.

• Minimum 1 year of retail supervisory experience.
• Proven success in developing, motivating, training, and coaching employees.
• Possess excellent customer service, communication, organizational, cash handling, and merchandising ability.
• Ability to follow, implement, and enforce company policies and procedures.
• Strong work performance.
• Proven ability to grow the business by seeking sales opportunities and developing a sales‑driven team.
• Proven ability to learn new technologies quickly and manage change efficiently, proactively and in a positive manner.
• Physical ability to carry out the essential functions of the job, including packing candy, stocking shelves, ringing sales, standing, walking the entire shift, and lifting up to 25 pounds frequently.
• Flexibility in working hours, including weekends and holidays.
• Internal applicants must be in good standing.

The pay rate for this position is $26.65 per hour.

See’s is an Equal Opportunity Employer. See’s will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance #131192 and Los Angeles Municipal Code 189.00).