Field Service Engineer

Who are McHale Komatsu and why you should work with us

At McHale Komatsu we are proud to be one of the largest construction equipment distributors in the UK. We supply some of the world’s most exciting and ground-breaking products including Intelligent Machine Control (iMC) and Hybrid Excavators reducing our customers fuel usage.

We value our local community – with wanting to improve lives and minimising environmental impact being at the top of our lists.

We are continuously building a culture where enthusiastic and motivated people (just like you!) can construct a life-long career, within a reputable brand. Known for our quality and innovation, we are regularly searching for talented individuals to join our diverse, and friendly team.

Come and join us to make good products even better – we’d love to hear from you!

We are looking for experienced Field Service Engineers to support our growing service network across the UK. This is a field-based role, covering your designated region and providing on‑site support to our customers.

You will be responsible for carrying out scheduled servicing and maintenance, as well as responding promptly and efficiently to breakdowns to minimise downtime. With strong fault‑finding and diagnostic skills, you will be confident working independently and committed to ensuring all equipment performs at its best.

Experience in a similar Field Service Engineer role is essential. You will be a qualified, hands‑on engineer who takes pride in delivering high standards of workmanship. In addition, you will maintain a clean and organised working environment, complete all required service documentation accurately, and communicate professionally with customers, site teams and internal support staff.

• Attend machine breakdowns at customer sites and effect repairs to ensure minimum machine down time.
• Carry out scheduled servicing of machines at customer sites.
• Troubleshoot and fault find any defects on machines and carry out repairs as necessary.
• To ensure that work is carried out to the highest standard and on time.
• Ensure that service reports, time sheets etc are completed correctly and submitted on time.
• To carry out any other general duties within the capability of the post holder, that may be requested from time to time by management.

• NVQ Lv3 in Plant and Machinery or equivalent - essential
• Knowledge of auto-electrics; engines; after‑treatment devices; transmissions and hydraulic systems.
• Ability to diagnose faults on heavy construction equipment and carry out repairs.
• Carry out routine maintenance on heavy construction machinery.
• Able to work under pressure and on own initiative without supervision.
• Self‑motivated and able to work to very high standards.
• Good literacy and IT competency.

• Competitive Salary
• Up to 27 days holiday linked to service, plus bank holidays and Christmas shutdown
• Employee Assistance Programme
• Pension Scheme
• Career development/progression
• Death in service benefit
• Company van