Receptionist - Live-In

Hand Picked Hotels

Come and join our Team... We are currently seeking an enthusiastic Receptionist at Nutfield Priory Hotel & Spa, part of Hand Picked Hotels.

Perched high above the Surrey Hills, Nutfield Priory Hotel & Spa offers an extraordinary setting to develop your hospitality career. This 19th-century Neo-Gothic manor blends architectural drama with the calm sophistication of a modern spa retreat, creating a workplace that is both inspiring and deeply rewarding. As part of our team, you’ll help shape the serene, luxurious experiences that define the hotel.

Whether supporting the award-winning spa, as guests unwind in thermal suites and tranquil pools, or helping deliver refined dining in the Cloisters Restaurant, where modern British cuisine is served with graceful precision, your contribution will be central to creating unforgettable moments.

At Nutfield Priory Hotel & Spa, every detail is curated for comfort, pleasure, and genuine connection and our team embodies those same values. If you’re passionate about thoughtful, high-quality hospitality and want to grow in a setting rich with character, beauty, and calm, Nutfield Priory Hotel & Spa offers a truly exceptional place to thrive. As a member of our team, you will help create unforgettable moments for guests as they explore our tranquil parkland, celebrate special events, and enjoy our personalised service, with an emphasis on service excellence & consistency.

If you’re passionate about hospitality, thrive in a supportive environment, and enjoy making a real difference to someone’s stay, Nutfield Priory Hotel & Spa offers an inspiring place to grow your career.

As a receptionist you will have the opportunity to create unforgettable moments, spark joy, and make every guest feel genuinely cared for from the moment they arrive.

In this role, you’re not just welcoming guests, you are crafting personalised experiences that make them feel at home, relaxed, and truly valued.

You’ll thrive in a dynamic environment where no two days are the same. Working closely with our passionate Front Office team, you will be in the centre of the action being connected, informed, and empowered to deliver a consistent and excelling standout service. This is a full-time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business.

Flexible working hours can be accommodated where possible.

• A competitive hourly rate of £13.50 with incremental pay reviews based on recognition of commitment and performance, plus a share of service charge.
• A welcoming, inclusive culture where long-term friendships and diversity are celebrated.
• Ongoing career development with in-house and external training, including apprenticeships and industry-recognised courses.
• 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
• Uniform and meals on shift provided.
• Free onsite parking (where applicable).
• Access to wellbeing support through our Employee Assistance Programme.
• Company pension, enhanced sick pay & Life assurance scheme.
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
• Discounted stays in our hotels and on food, drink, spa treatments & products.
• Annual loyalty awards (like afternoon teas and overnight stays).
• Introduction bonus for new colleague recommendations.
• Colleague of the Month…