Site & Customer Support Coordinator

Be visionary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

Job Description - Administrative Support

Job Summary:

Teledyne Battery Products is dedicated to every employee and customer's success. Innovation that matters - for our company and for the world, trust and personal responsibility in all relationships - Teledyne Battery Products are Every Where You Look !

Are you looking to be part of a dynamic and growing organization whose company culture is centered on empowering its employees to make decisions? As one of the leading manufacturers in producing high performance, high-quality batteries for use in today's modern general aviation aircraft, Teledyne Battery Business is focused on hiring the best available talent!

Summary:

Provides Administrative and support to relieve Leaders or Staff of administrative details. Will welcome visitors, coordinate messages, appointments, information to callers, file maintenance, department office supplies and mail. Operates automated office equipment. May be assigned to various functional areas of the company and may assist Human Resources.

Essential Duties and Responsibilities include the following:

* Welcomes visitors and manages the visitor screening process.

* Coordinates visitor activities between stakeholders, departments and outside parties.

* Is proficient in using Microsoft Outlook, Word, Power Point and Excel.

* Support development of desktop procedures and internal auditing.

* Prepares routine and advanced correspondence including letters, memoranda, and reports.

* Organizes and maintains file system, written and/or electronically. Organizes and files correspondence and other records.

* Answers and screens telephone calls. Routes calls to appropriate party.

* Arrange conference calls / meetings.

* Help prepare agendas, presentations, and attendee lists for partner/customer/supplier meetings.

* Coordinates leadership schedules and makes appointments as needed.

* Arranges and coordinates travel schedules, makes reservations.

* Processes expense reports.

* Contacts company personnel at various organizational levels to gather information and prepare reports.

* Conducts research, analyzes data, determines approach with some guidance, compiles and prepares reports/recommendations.

* Entering customer orders into the ERP system

* Provide requested documentation to our distributors and customers

* Manages general office supplies, keeping inventory and placing orders.

* Supporting our customers in completing warranty registrations and claims.

* Assisting our customers to find out what product applies to their application.

* Support business development team by feeding customers to our partners based on available inventory.

* Supports and assists with company events.

* Assisting Human Resources with recruitment actions such as scheduling interviews, coordinating New Hire Orientation dates and preparing Welcome Packets.

* Prepare badges for new and existing employees.

* Assist HR with compliance of required employee communication, document distribution and recording verification.

* Assist in preparing Annual Benefits Enrollment packets.

* Assist HR with Training and Development - with guidance, schedule training sessions and coordinate calendars with invited parties. Copy and prepare training documents for distribution. Transfer training attendance sheets to electronic spreadsheets.

* Help reorganize and maintain shared drives.

* Mail management.

* Make copies or scans correspondence or other printed materials.

* Support special projects.

* Additional duties as needed.

Competencies :

To perform the job successfully, an individual should demonstrate the following competencies:

* Friendly, personable.

* Oral/Written Communication - Listens and gets clarification;
Responds well to questions;
Records data;
Writes clearly and informatively;
Able to read and interpret written information.

* Teamwork - Gives and welcomes feedback;
Contributes to building a positive team spirit;
Supports everyone's efforts to succeed.

* Ethics - Treats people with respect;
Works with integrity and ethically.

* Organizational Support - Follows policies and procedures;
Supports organization's goals and values.

* Confidentiality - Keeping personnel and company information protected, private.

* Professionalism - Approaches others in a tactful manner;
Accepts responsibility for own actions;
Follows through on commitments.

* Planning/Organizing - Uses time efficiently.

* Quality - Demonstrates accuracy and thoroughness;
Applies feedback to improve…