Site & Customer Support Coordinator

Job Summary

Provides administrative and support to relieve leaders and staff of administrative details. Manages visitors, schedules, travel, travel-related expenses, and communications. Supports Human Resources with recruitment, onboarding, benefits enrollment, training, and other administrative functions. Maintains office supplies, technology, and data systems, and assists with special projects.

• Welcomes visitors and manages visitor screening.
• Coordinates visitor activities across departments and stakeholders.
• Proficient in Microsoft Outlook, Word, PowerPoint, and Excel.
• Supports development of desktop procedures and internal auditing.
• Prepares routine and advanced correspondence including letters, memoranda, and reports.
• Organizes and maintains file systems, written and electronic.
• Signs and files correspondence and other records.
• Answers and screens telephone calls, routing them to the appropriate party.
• Arranges conference calls and meetings, prepares agendas, presentations, and attendee lists.
• Coordinates leadership schedules and makes appointments as needed.
• Arranges travel schedules, makes reservations, and processes expense reports.
• Contacts personnel across the organization to gather information and prepare reports.
• Conducts research, analyzes data, determines approaches, and compiles reports/recommendations.
• Enters customer orders into the ERP system.
• Provides documentation to distributors and customers as requested.
• Manages general office supplies inventory and places orders.
• Supports customers in completing warranty registrations and claims.
• Assists customers in identifying appropriate product applications.
• Supports the business development team by providing customer leads to partners based on inventory.
• Supports and assists with company events.
• Assists Human Resources with recruitment actions such as scheduling interviews, coordinating new‑hire orientation dates, and preparing welcome packets.
• Prepares badges for new and existing employees.
• Assists HR with compliance of employee communications, document distribution, and verification.
• Assists in preparing annual benefits enrollment packets.
• Assists HR with training and development: schedules sessions, coordinates calendars, copies and prepares training documents, and transfers attendance sheets to spreadsheets.
• Reorganizes and maintains shared drives.
• Manages mail, makes copies or scans correspondence.
• Supports special projects and additional duties as needed.

• Friendly, personable and able to listen and clarify.
• Effective oral and written communication, clear documentation.
• Teamwork: gives and welcomes feedback, builds positive team spirit.
• Ethics: respects people, works with integrity and ethically.
• Organizational support: follows policies, supports organizational goals.
• Confidentiality: protects personnel and company information.
• Professionalism: tactful, responsible, follows commitments.
• Planning and organizing: uses time efficiently.
• Quality: demonstrates accuracy, thoroughness, applies feedback.
• Quantitative: meets productivity standards, completed work timely.
• Safety and security: observes procedures, reports unsafe conditions.
• Adaptability: adapts to work‑environment changes.
• Dependability: follows instructions, responds to management direction.
• Attendance and punctuality: consistently at work and on time.
• Initiative: asks for, offers help when needed.

• Minimum high‑school diploma or GED.
• 2–5 years of related clerical and/or administrative support experience.
• Ability to read and interpret safety rules, operating/prescription instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups.
• Mathematical skills: addition, subtraction, multiplication, division, rate, ratio, percent, bar‑graph interpretation, basic algebra, geometry.
• Reasoning skills: problem solving, interpreting written, oral, diagrammatic instructions.
• Intermediate knowledge of database software and MS Office (Outlook, Word, PowerPoint, Excel);
  Unanet, SharePoint, Salesforce a plus.
• Ability to enter customer orders into ERP; maintain inventory records.
• All reasonable accommodations for disabilities may be made.

Range: $34,300.00 – $45,700.00 (annually). Compensation determined based on location, regulations, education, experience, key skills, and position type.

Teledyne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non‑merit based factor made unlawful by federal, state, or local laws.