Student Success Advisor Undergraduate Pathways

Student Success Advisor for Undergraduate Pathways

Job Category
:
Staff

Requisition Number
: STUDE
001786

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• Posted :
  May 19, 2026
• Full-Time
• On-site

University of Redlands Redlands, CA 92374, USA

POSITION CODE: 7878

DEPARTMENT/ADMINISTRATION: Office of Student Success Center

POSITION: Administrative, Exempt (12 months), Full-time (40 Hours)

SALARY RANGE: $70,

HIRING RANGE: Anticipated hiring range is near or at the minimum of the classification, commensurate with candidate's education, experience, skills, and training.

INTRODUCTORY PERIOD: Twelve (12) Months

AVAILABLE: Immediately

POSTING DATE: May 14, 2026

Final date to receive applications: Open Until Filled, Apply Immediately.

Definition of Classification:

The Student Success Advisor provides proactive, holistic student success advising focused primarily on undergraduate persistence, academic progress, and timely degree completion. This position plays a central role in supporting a large population of undergraduate students through developmental advising, early intervention, and coordinated support strategies. The Advisor maintains a caseload of undergraduate students for student success advising and is the advising team’s primary liaison for the College of Arts and Sciences (CAS) population.

This role works to support coordination of student success initiatives, communication, and intervention strategies between the Student Success Center and undergraduate academic programs on the Redlands main campus. The Advisor also holds primary responsibility for coordinating outreach and intervention for undergraduate students on the “unregistered list” each term, leading re‑enrollment outreach efforts, identifying barriers to registration, and coordinating with other advisors and campus partners to support student re‑engagement and persistence.

In addition to undergraduate success advising, the Advisor may be assigned a caseload as the primary academic advisor for select programs outside of CAS, based on institutional needs and at the discretion of Student Success Center leadership. The Advisor may supervise graduate assistants who provide student success support. This role plays a key part in responding to Academic Progress Reports (APR) and other early alert indicators.

The position is responsible for designing and delivering workshops, facilitating group advising sessions, and implementing proactive outreach strategies to support student engagement among undergraduate students. This role collaborates closely with faculty, academic advisors, academic support services, and accessibility services to ensure students receive coordinated, individualized support. The position emphasizes developmental and holistic advising practices that build students’ capacity for self‑advocacy, academic planning, and long‑term success.

• Maintain a substantial caseload of undergraduate students for student success advising.
• Provide proactive, developmental advising focused on academic progress, goal‑setting, decision‑making, and persistence.
• Utilize motivational, strengths‑based approaches and coaching methods embedded in success advising practices.
• Meet individually with students to assess academic progress, identify challenges, and develop strategies for success.
• Support students in navigating institutional expectations, academic policies, and pathways to degree completion.
• Monitor student engagement and follow up with students who may benefit from additional support.
• Under the leadership of the Director, serve as the primary coordinator for the undergraduate unregistered students list at the Redlands main campus each term, including:
  • Identifying and tracking students who have not registered for the upcoming term.
  • Coordinating targeted outreach to encourage registration and re‑engagement.
  • Meeting with students to identify barriers to enrollment.
  • Collaborating with faculty and relevant departments to assist students in resolving registration issues.
  • Referring students to appropriate resources (financial aid, advising, student accounts, etc.) to support re‑enrollment.
  • Documenting outreach efforts and tracking…