Student Success Advisor Undergraduate Pathways

Student Success Advisor for Undergraduate Pathways

The Student Success Advisor provides proactive, holistic student success advising focused primarily on undergraduate persistence, academic progress, and timely degree completion. This position plays a central role in supporting a large population of undergraduate students through developmental advising, early intervention, and coordinated support strategies. The Advisor maintains a caseload of undergraduate students for student success advising and is the advising team's primary liaison for the College of Arts and Sciences population.

This role serves to support coordination of student success initiatives, communication, and intervention strategies between the Student Success Center and undergraduate academic programs on the Redlands main campus. The Advisor also holds primary responsibility for coordinating outreach and intervention for undergraduate students at the Redlands campus who are on the "unregistered list" each term. This includes leading re-enrollment outreach efforts, identifying barriers to registration, and coordinating with other advisors and campus partners to support student re-engagement and persistence.

In addition to undergraduate success advising, the Advisor may be assigned a caseload as the primary academic advisor for select programs outside of CAS, based on institutional needs and at the discretion of Student Success Center leadership. The Advisor may supervise graduate assistants who provide student success support. This role plays a key part in responding to Academic Progress Reports (APR) and other early alert indicators.

The position is responsible for designing and delivering workshops, facilitating group advising sessions, and implementing proactive outreach strategies to support student engagement among undergraduate students. This role collaborates closely with faculty, academic advisors, academic support services, and accessibility services to ensure students receive coordinated, individualized support. The position emphasizes developmental and holistic advising practices that build students' capacity for self advocacy, academic planning, and long-term success.

The duties and responsibilities include, but are not limited to, the following:

Undergraduate Student Success Advising

• Maintain a substantial caseload of undergraduate students for student success advising.

• Provide proactive, developmental advising focused on academic progress, goal-setting, decision-making, and persistence.

• Utilizing motivational, strengths-based approaches and coaching methods embedded into success advising practices

• Meet individually with students to assess academic progress, identify challenges, and develop strategies for success.

• Support students in navigating institutional expectations, academic policies, and pathways to degree completion.

• Monitor student engagement and follow up with students who may benefit from additional support.

• Under leadership of the Director, serve as the primary coordinator for the undergraduate unregistered students list at the Redlands main campus each term, including:

o identifying and tracking students who have not registered for the upcoming term;

o coordinating targeted outreach to encourage registration and re-engagement;

o meeting with students to identify barriers to enrollment;

o collaborating with faculty and relevant departments to assist students in resolving registration issues;

o referring students to appropriate resources (financial aid, advising, student accounts, etc.) to support re-enrollment;

o documenting outreach efforts and tracking outcomes related to registration and persistence.

• Collaborate with the advising team at the URLA/Woodbury campus for cohesive, aligned practices in outreach and re-engagement campaigns for unregistered students

Liaison Responsibilities

• Serve as the primary Student Success Center advisor liaison to the College of Arts and Sciences, or other programs at discretion of SSC leadership, for undergraduate success advising.

• Collaborate with faculty and staff to support student success initiatives and address emerging student needs.

• Communicate trends,…