Sr. Principal Technical Consultant

Overview

A Sr. Principal Technical Consultant will partner directly with utility customers, partners, and internal Esri teams to lead the engagement, design, and implementation of advanced ArcGIS enterprise systems—with a specialized focus on Utility Network (UN) and Network Information Management Systems (NIMS)—through significant, unique, and highly complex Professional Services engagements. This role operates at a systems level, bridging Products, Solutions, Services, Sales, and external partners to define what successful, durable utility systems look like at scale.

A Sr. Principal Technical Consultant will advise executive sponsors on cost, risk, and organizational impact; guide Arc Map migration strategies; and help shape the evolution of Esri’s Utilities market approach by identifying scalable adoption paths and repeatable delivery models.

• Lead complex, high-impact Professional Services engagements across Electric Distribution, Gas, and Water utilities, delivering large-scale implementations of ArcGIS Utility Network (UN) and Network Information Management Systems (NIMS) with measurable business outcomes
• Provide strategic direction and consulting expertise for internal Professional Services teams during all phases of ArcGIS implementation including requirements, analysis, design, build/configuration, and deployment
• Operate horizontally across Esri—collaborating with Products, Solutions, Services, Sales, and external partners—to align strategy, define organizational ownership, and drive decisions that optimize for long-term utility system success
• Serve as a strategic advisor to executive stakeholders, partners, and directors, applying sound judgment to guide decision-making and architect innovative, scalable solutions leveraging Esri technology and data
• Build and influence cross-company partnerships, collaborating with external industry experts and internal leaders to drive alignment, unlock new opportunities, and elevate strategic outcomes
• Act as an expert, advise utility customers on Arc Map migration strategies, system architecture tradeoffs, and adoption paths that balance data fidelity, usability, organizational change management, and long-term sustainability
• Identify and operationalize the value of location intelligence within customer workflows, developing and executing strategies that maximize ROI and drive long-term adoption of Esri solutions
• Provide business development support toward Utilities market growth, including grid modernization, electrification, climate resiliency, and AI readiness initiatives, with new and existing utility customers and partners
• Mentor and develop senior consultants and emerging leaders, elevating consulting excellence, strategic thinking, and enterprise-level delivery capabilities

• 15+ years of professional experience in GIS and enterprise consulting
• Proven ability to design, implement, and/or administer enterprise GIS solutions and systems for utility infrastructure, including Utility Network (UN) or Network Information Management Systems (NIMS), leveraging Esri software products
• Evaluate and translate customer's business goals, objectives, and strategies into technical and creative plans and solutions using Esri products
• Demonstrated professional experience in communicating technical ideas effectively and clearly to technical peers, project managers, executive sponsors, and utility industry partners, including translating complex system risks and tradeoffs into business-level framing
• Expert level understanding of Esri software products and how they relate to customers’ needs
• Knowledge of current technology implementation patterns that leverage Esri software products including cloud and service-oriented
• Engage, collaborate, and facilitate with Tier 1 utility customers, Esri partners, and internal cross-divisional teams at executive, program, and technical levels to align on strategy and delivery
• Knowledge of and experience with software engineering and/or robust application development principles and practices
• Bachelor's degree in Computer Science, Mathematics, Geographic Information Systems (GIS) or related STEM field