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GIS Support Analyst II — Expert Troubleshooter
Job in
Redlands, San Bernardino County, California, 92375, USA
Listed on 2026-07-31
Listing for:
Socket.dev
Full Time
position Listed on 2026-07-31
Job specializations:
-
IT/Tech
IT Support, Technical Support, IT Specialist
Job Description & How to Apply Below
Esri is seeking a Support Analyst II in Redlands, CA to provide high-quality technical support for the GIS platform across email, chat and phone channels. You will analyze customer issues, stay current on product releases, and mentor peers while expanding product knowledge to cover ArcGIS Online, ArcGIS Pro and ArcGIS Enterprise.
The role emphasizes collaboration, proactive problem solving, and strong IT/security awareness within a global support team. A relevant bachelor’s degree is required.
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