Senior WMS Analyst

Marc Fisher Footwear is replacing the warehouse management platform at our Redlands, California distribution center with Manhattan Active Warehouse Management. Implementation begins in fall 2026 with go‑live scheduled for early January 2027, followed by hyper‑care and a continuous‑improvement roadmap.

We are hiring a Senior WMS Analyst to serve as the internal subject‑matter expert on Manhattan Active WM. This is a build‑and‑own role: you will work alongside Manhattan’s implementation consultants through design, configuration, testing, and cutover, and then own the platform day‑to‑day once the consultants leave. You will be the person operations turns to when a wave will not release, and the person the business turns to when it wants the system to do something new.

This role suits someone who wants ownership rather than ticket queues. You will have direct influence over how the system is configured, meaningful exposure to senior leadership during the implementation, and a clear path to broader systems ownership as our distribution footprint grows.

This role will be based from Redlands, California location on a full time in person basis and report to our Director of IT, Distribution.

• Serve as the primary internal counterpart to Manhattan’s Lead Consultant and Design Lead through Discovery, prescriptive design, configuration, and deployment
• Complete and maintain the prescriptive design questionnaire and supporting requirements documentation, ensuring Marc Fisher’s operational requirements are accurately captured before build
• Configure Manhattan Active WM to support inbound receiving, putaway, inventory management, replenishment, wave and order management, picking, packing, and outbound shipping
• Build and execute test scripts across unit, string, integration, and user acceptance testing; document defects and drive them to resolution
• Support conference room pilots, data conversion validation, and cutover planning
• Partner with the integration team on interfaces to ERP, host systems, material handling equipment, and parcel and LTL carriers

• Act as the resident expert on Manhattan Active WM configuration, troubleshooting production issues and performing root‑cause analysis
• Own the quarterly Manhattan Active release cycle: evaluate new functionality, regression test, and coordinate business validation
• Translate operational requirements from Distribution, Merchandising, Customer Service, and Finance into system solutions
• Develop and maintain operational reporting and dashboards covering throughput, labor productivity, inventory accuracy, and order fulfillment performance
• Identify and implement continuous improvement opportunities in slotting, wave strategy, task management, and labor utilization
• Create and maintain configuration documentation, standard operating procedures, and training materials; train super‑users and operations leadership
• Provide on‑call and peak‑season support, including occasional evenings and weekends during peak and major releases

• 8+ years of hands‑on experience supporting or implementing a tier‑one warehouse management system in a distribution, retail, or 3PL environment
• Direct configuration experience with Manhattan Active Warehouse Management, or deep Manhattan SCALE / WMoS / WMi experience with demonstrated Active platform exposure
• Participation in at least one full‑lifecycle WMS implementation, from design through go‑live and stabilization
• Working knowledge of core distribution processes: receiving, putaway, cycle counting, replenishment, wave planning, picking, packing, shipping, and returns
• Strong SQL skills, with the ability to write queries independently for analysis, validation, and troubleshooting
• Demonstrated ability to translate between operations and technical teams, and to write documentation that others can actually use
• Ability to work on‑site in Redlands, California

• Experience with Manhattan Active’s extensibility framework, APIs, or component‑based configuration
• Footwear, apparel, or fashion distribution experience, including size and color SKU complexity
• Material handling equipment integration…