Store Supervisor

Join Our Team as a Store Supervisor at Sugar Bloom Cakery!

Are you passionate about creating delightful customer experiences and leading a team to success? Sugar Bloom Cakery, located in the charming city of Redlands, CA, is looking for a dedicated and motivated Store Supervisor to help us deliver sweet moments to our customers every day. If you have a knack for leadership and a love for baked goods, we’d love to hear from you!

• Lead the Team
  :
  Supervise and support team members during daily operations, ensuring everyone is set up for success.
• Customer Service Excellence
  :
  Deliver exceptional service and resolve customer concerns with professionalism and care.
• Train and Develop
  :
  Assist with employee training, scheduling, and performance management to foster a strong and capable team.
• Keep Things Running Smoothly
  :
  Monitor inventory levels, merchandise displays, and store presentation to maintain our high standards.
• Ensure Compliance
  :
  Uphold company policies, procedures, and safety standards to create a safe and efficient work environment.
• Take Charge
  :
  Open and close the store as needed, manage cash handling procedures, and ensure operational efficiency.
• Drive Results
  :
  Help achieve sales goals while maintaining the day-to-day flow of the store.
• Collaborate with Management
  :
  Report back to higher management with updates and insights to keep the business thriving.

• Experience
  :
  At least 1 year of experience in a supervisory or leadership role, preferably in a retail or food service environment.
• Leadership Skills
  : A natural leader who enjoys motivating and guiding a team.
• Customer-Focused
  : A commitment to delivering outstanding customer service.
• Organized and Detail‑Oriented
  :
  Someone who can keep track of multiple tasks while maintaining high standards.
• Problem‑Solver
  :
  The ability to think on your feet and handle challenges with ease.
• Reliable and Professional
  : A dependable individual who takes pride in their work.

At Sugar Bloom Cakery, we believe in creating a warm and welcoming environment for both our customers and our team members. We’re a small business with a big heart, and we take pride in the quality of our products and the dedication of our team. If you’re looking for a role where you can make an impact and grow your leadership skills, this is the place for you.

• Competitive pay based on experience
• Opportunities for growth and advancement
• Supportive and team‑oriented work environment
• Employee discounts and other company benefits (if applicable)

• Previous retail supervisory or leadership experience preferred
• Strong communication and interpersonal skills
• Ability to lead by example and foster a positive team environment
• Excellent organizational and problem‑solving abilities

• Comfortable working in a fast‑paced setting and handling multiple priorities
• Basic computer and point‑of‑sale (POS) system knowledge