Supervisor, Operations

Overview

Performance Team handles end‑to‑end warehousing and distribution logistics using a strategic network of storage facilities. The role includes receiving, storing, processing, and dispatching cargo to build flexibility and resilience into the supply chain, ensuring plan distribution to meet lead time and customer metrics.

• Review inbound appointment log and open order report each day to plan work activities.
• Plan inbound and outbound schedules to meet customer metrics.
• Determine staffing needs based on workload and schedule staff accordingly.
• Assign workers to specific duties based on workload and shipping schedules.
• Review and update operational procedures as needed, ensuring communication and understanding among warehouse associates.
• Track productivity and qualify performance by individual, function, and department.
• Work with Inventory Control to maintain high inventory accuracy.
• Manage payroll for the department.
• Advise employees on handling of items, equipment use, and related problems.
• Trace inventory discrepancies and recommend remedial actions.
• Determine work procedures, prepare schedules, and expedite workflow.
• Issue written and oral instructions.
• Ensure safety procedures are followed.
• Maintain harmony among workers and resolve grievances.
• Position is full‑time and on‑site.

• Directly supervise 20+ employees in Operations.
• Carry out supervisory responsibilities in accordance with company policies and applicable laws.
• Interview, hire, and train employees; plan, assign, and direct work.
• Appraise performance, reward and discipline employees, and resolve complaints and problems.

• High school diploma or GED, or one to three months related experience and/or training; or an equivalent combination of education and experience.
• Eligible to work in the United States.

• Medical, Dental, Vision
• 401(k) with company match
• Employee Assistance Program
• Paid Time Off
• Flexible work schedules (when possible) and other benefits

Anticipated starting salary range: $70,304 - $72,000 per year. The starting salary will be negotiated in accordance with applicable laws and market conditions.

Performance Team is committed to a diverse and inclusive workplace and welcomes applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.